Product Manager - Market Intelligence and Analytics

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Global Small Business team at Visa is responsible for overseeing and driving Visa’s small business strategy, leading small business thought leadership, managing the segment P&L, and most importantly, developing and executing on the global sales pipeline. The team is meant to work cross-functionally and be multidisciplinary in skillset.

The newly created Market Intelligence and Analytics team will support future growth by identifying required market insights, leading research efforts and delivering valuable inputs to the regions and other organizational stakeholders. It will work cross-functionally across business lines to deliver SMB segment solutions and serve as Visa center of excellence for small business thought leadership producing relevant material in support of advocacy efforts.

As part of these efforts, the candidate will be instrumental in driving research efforts, analyzing data points and presenting these outputs back to the internal stakeholders to support the delivery of enhanced proposition and accelerated sales activities.

The role will work extensively with extended VCS Global and Regional teams, government Solutions, Strategy, Research and Insights teams, MS&A, Marketing.

Essential Functions

• You will be supporting the delivery of Visa's overall intelligence, presence, and impact for small business and support delivery against global sponsorship efforts (e.g. National Small Business Week, Back to Business, She’s Next Empowered by Visa).

• You will be responsible for the development of Visa’s Small Business Vertical approach

• You will be building recommendations for informing product and strategic roadmaps with your findings working closing with the VCS Global Product and Platform teams to improve product design, development, and delivery.

• You will be the center of excellence for regional and global intelligence and analytics efforts

• You will develop and maintain a working knowledge of Visa products and services.

• Support the delivery and review of Go-to-market materials

• You will be asked to lead various ad-hoc internal projects and support executive leadership with industry conferences, public settings, and formal speaking engagements to drive advocacy.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications
• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD with a proven track record in data analysis and go-to-market (marketing) ideally in the payment field.
• Ability to coordinate strategic initiatives, excellent planning and organizational skills
• Adept problem solver and proficiency in analyzing and synthesizing data into meaningful and digestible data points
• Collaborate and work effectively with cross-functional areas to influence and achieve consensus on goals and objectives
• Have a global and inclusive mindset and experience
• Ability to identify problem spaces through qualitative and quantitative research efforts (e.g ethnographic research, IDIs, surveys. NPs) to inform product, sales, and strategy teams.
• Experience in segmentation analysis, human centered design, and market research of B2B trends of identified personas and verticals (e.g. healthcare, agriculture, fleet) and spend types (e.g.cross-border).
• Proven experience working with marketing and communications teams for content creation and support of conferences, public, and formal speaking engagements.
• Must be proficient in all MS Office applications with