IT Systems Administrator

We are seeking an IT Systems Administrator!

Fairfield County, OH

Join our Team!

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

The IT Systems Administrator is responsible for a variety of complex information systems administration functions, including installing, configuring, and supporting complex operating and server-based systems; monitoring and maintaining Integrated Services for Behavioral Health (ISBH) technology systems.

The salary for this position is $75,006.00 to $95,190.00 annually, based on experience

Essential Functions:

• Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, databases, virtual resources, network resources, telecommunication resources, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups and integrity checks

• Design, deploy, and maintain Windows Server systems, AD, DHCP, DNS, NTP, Active Directory, GPO, VMware, Shortel/Mitel, SonicWall, and other core infrastructure components in an enterprise environment

• Maintain virtual environment (Hyper-V and VMware), including underlying host server hardware, and virtual machines, and ensure optimal operation of the virtual environment

• Maintain, monitor, test, and ensure smooth and consistent operations of the necessary backup environments to keep the organization’s data resources properly backed up and protected

• Test, deploy, and monitor the necessary Windows updates, security patches, and OS deployments across the infrastructure to ensure endpoints and servers stay up to date in terms of these patches/updates

• Responds to and acts as tier III to help resolve technically complex or challenging help desk tickets

• Configures monitors and maintains the network infrastructure, including firewalls, switches, routers, and wireless network components

• Provides support and guidance to help desk support team members as necessary

• Creates, edits, and maintains all necessary infrastructure documentation, including but not limited to server inventory, network diagram, IT Disaster Recovery Plan, Cyber Security Incident Response Plan, scheduled job logs, etc.

• Creates, updates, and maintains the necessary monitoring and alerting system to ensure that all applicable components of the production infrastructure are properly monitored and that all the required alerts are in place and functional

• Travel within the designated service area

• Performs other duties as assigned

Minimum Requirements:

Education/Licensure:

• A high school degree or GED equivalent is required

• A bachelor’s degree in science in Computer Information Systems or a related field is required

Experience:

• 5-6 years of experience in the IT field, maintaining a complex IT infrastructure environment is required

• 3-4 years of experience in a Healthcare IT environment is required

• Experience with servers, networking, telecommunications, and the principles of building and maintaining a complex IT infrastructure is required

Knowledge, Skills, and Abilities:

• Advanced communication skills, both oral and written is required

• Advanced organizational skills are required

• Knowledge of healthcare IT in a community health center setting is preferred

• Proficiency with MS Server, MSSQL, Active Directory, O365, SonicWall Firewalls, Network Routing, Shortel/Mitel Telecommunications System, VMware , and Wireless Networking is required

• Knowledge of IT Disaster Recovery, Cyber Security Incident Response, Systems Monitoring/Alerting, IT Backup/Recovery, and Firewall Rules is preferred

• Ability to (oral, wri