HVAC Sales Manager

Description

Lead from the front. Build winners. Protect the standard.

Who we are: 

We keep growing because we only hire the best—and our customers love us for it. We’ve served the Portland metro area for 120+ years, and we take pride in doing things the right way. People join us for a job but they stay because they find a career, growth, and a team that actually has each other’s back.

What We Do:

We deliver peak performance for our customers’ HVAC, plumbing, and electrical systems—and we do it with integrity, craftsmanship, and service.

The kind of leader we will hire:

We’re not looking for a “manager.” We’re hiring a sales leader—the person who sets the pace, holds the line on ethics, and makes the team better because you’re in the building.

You’re the type who:

• Runs toward the fire when the sales board is light, margin is slipping, leads are messy, or performance is inconsistent. 
• Can tell the truth kindly and directly - coach people to results without drama.
• Believes character beats talent and still expects excellence from both.
• Loves winning, but won’t win ugly (no shady close tactics, no high pressure games, no “say anything to sell”).
• Is extremely competitive - you are not satisfied unless you're winning which is every day. 

The Big Task:

Reporting to the Director of Operations, you will drive sales goals for our HVAC sales team - this is a huge responsibility as the sales team generates 75% of the revenue for Wolfer's.  What winning looks like - A-player leaders like clarity. Here it is.

In your first 90 days, you will:

• Build trust fast with sales, install, service, and operations
• Establish a clean sales operating system (cadence, pipeline discipline, KPI visibility)
• Improve follow-up speed + consistency (pending quotes, financing, invoicing)
• Identify coaching needs per individual and execute weekly development plans

By 180 days, you will:

• Keep the production board full through seasonal shifts
• Improve close rate and average ticket without sacrificing ethics
• Improve gross margin through job-costing feedback loops and team behavior changes
• Develop at least one future leader inside the sales team

Non-negotiables - we want a leader who is:

• Metrics-driven: You can build a scoreboard, inspect what you expect, and coach behavior—not just outcomes.
• Battle-tested: You’ve led teams through chaos, tough months, and staffing gaps—and you didn’t flinch.
• High-integrity: You protect customers and the brand even when it costs you in the short term. 
• Coach-first: You develop talent, have hard conversations, and keep standards high without creating fear.
• Hands-on when needed: If you’re “too senior” to jump in, this role won't be for you.

  What’s in it for you

• Paid weekly (every Friday is payday)
• 75% paid medical premiums (medical, dental, vision) for the employee and 50% paid medical premiums for any dependents.
• Company matched 401(k)
• Paid time off
• Company vehicle
• Company provided technology which includes - iPhone, laptop & integrated software
• State-of-the-art tools, parts, and supplies
• Uncapped earning potential
• Income expectations: $150k–$190k+ including bonuses
• A team culture where people matter (for real). You’ll come to love our company outings, casual office environment, and the friendships you build at Wolfer’s.

How to stand out (Applicant instructions):

1. A brief note: “Why Wolfer’s and why now?"

2. The 3 KPIs you would track weekly and why

3. One example of a time you turned around performance—what you changed and what results you produced

Requirements

 Desired Skills and Experience:

• Must have strong selling skills (experience in transactional selling, in-home sales, or direct to homeowner/consumer sales is a plus).
• Possess the ability to inspire both personal and professional growth in team members.
• Ability to provide unparalleled customer satisfaction.
• Ability to drive team performance to achieve all busin