Senior HRIS Analyst

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

StubHub is growing and looking for people who want to help us shape how millions of people buy, sell, connect, and experience live events around the world. We value togetherness, trust, inclusion, and most importantly a culture of winning. We are a global organization looking for champions of innovation and change. If you are an entrepreneurial risk taker and ready to roll up your sleeves, you’ll thrive in our environment where the rewards are highly motivating. 

The Senior HRIS Analyst will be responsible for providing comprehensive support for the HR Information System, ensuring data integrity, monitoring overall system performance, information security, report generation and analyzing data flows for process improvements. This role will serve as the subject matter expert on the HRIS system, UKG Pro.  

What You'll Do: 

• Partner: Closely partner with People, Payroll, and IT to ensure successful operation of any integration with HRIS. Support and execute ongoing UKG Pro configuration and enhancement needs for HR business processes (UKG Ready - Time & Attendance, Workforce Management).  
• Ownership: Responsible for overseeing and managing all data loaded into UKG Pro, ensuring accuracy, compliance, and integrity while maintaining data security and accessibility for relevant stakeholders. 
• Support: Provide day-to-day support for issues related to UKG Pro by investigating problems and proactively developing detailed suggestions and processes for resolution of issues.  
• Security: Manage user access, security roles, and permissions within UKG Pro. 
• Data Migration and Cleansing: Plan and execute data migration projects, ensuring data cleanliness and integrity when transferring between systems. 
• Reporting: Design, develop and comprehend reports while adhering to internal standards to ensure reuse and maintainability. 
• Documentation: Assist with the development and documentation of standard operating procedures (SOPs) for HRIS related tasks and processes. 
• Continuous Learning: Staying updated with UKG Pro upgrades and new features and the desire to assess and optimize existing UKG Pro configurations. 
• SOX/GDPR Assist, implement, and maintain SOX controls specific to the UKG system. Collaborate with internal audit, external audit, IT compliance, and IT teams to ensure adherence to regulatory standards and HRIS governance guidelines.  
• HRIS: Manage the HRIS Jira Project and utilize the ticketing system to manage and resolve support tickets efficiently. Serve as a point-of-contact for escalated technical HRIS issues from stakeholders, troubleshoot system issues, and research solutions to improve system efficiencies. 
• Ongoing Innovation & Process Improvement: Configure and maintain UKG Pros system to meet organizational needs. 
• Training & Awareness: Provide training and awareness programs to educate UKG users and stakeholders on compliance requirements, control objectives, and their roles and responsibilities in maintaining a strong control environment.  
   

Position Type and Expected Hours of Work: 

• This role will be hybrid, onsite 3 days per week in our Santa Monica Office.

What You've Done:

• Education: Bachelor's degree in Human Resources or Information Technology or related field  
• 5+ years of experience in a HRIS background  
• 3+ years of UKG experience