Sr. Manager, Continuous Improvement

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Position Summary (Purpose of job):

Serves as a strategic partner for the distribution center leader and operations managers as to plan, lead, and coordinate continuous improvement initiatives within the entire DC. 

Drives operational excellence by leading internal quality audits and establishing/improving on standard operating processes.  Will drive process consistency to best practices, enhance customer satisfaction and maintain compliance with regulatory requirements / company key objectives. This leader will lead/improve current onboarding/training program for all new hires while implementing improvement initiatives for our existing team. This leader will also lead current trainers that help with not only on-boarding but also continuous training for improvement. This leader will also ensure that all state licenses are accurate and keep the facility prepared at all times for any regulatory or compliance audit.

Target Compensation: $110-112K (depending on experience)

Bonus Target: 15% Annual

JOB SUMMARY:  

• Responsible for the operational activities of a variety of functional departments, distribution center(s), or facility(ies).
• Reviews and analyzes reports, records and directives, and confers with managers/ supervisors to obtain data required for planning activities, such as new commitments, status of work in progress, and problems encountered.
• May be responsible for one or more of the following activities related to the receiving, storing, and/ or shipping of materials or finished goods.
• May be responsible for ensuring materials are received from proper vendors, delivered to inventory and finished goods, are available to meet production schedules, packaged according to specification and shipped in a timely manner.
• Ensures the security and accountability of materials and goods with inventory control.
• May evaluate current procedures and practices for accomplishing department objectives and develop and implement improved procedures and practices.
• Gives work direction, resolves problems, and sets deadlines to ensure timely completion of work.
• Monitors and analyzes costs and prepares budgets.

MANAGEMENT RESPONSIBILITY/SCOPE:

• Enhance customer satisfaction levels through investigations of concerns to root cause and communicating the investigation findings, corrective and preventative actions taken through Op Ex Reports / Corrective Action Reports.
• Conducts presentations of technical information concerning specific projects/schedules (Temperature Monitoring, CIP Documentation & Op Ex program rollouts).
• Provide direction for maintaining compliance to government requirements (FDA, OSHA) and regulatory requirements (McKesson safety, security, regulatory assessments).

MANAGEMENT IMPACT:

• Decision will impact the direct workgroup, and failures to achieve may impact medium-term goals and deadlines of department.; For Infusion/Medical businesses - Decisions or erroneous actions can moderately affect or in a significant manner a patient's well-being. Decisions or erroneous actions can minimally affect the well-being of multiple patients.

JOB COMPLEXITY:

• Decisions and problem solving are generally guided by policies, procedures and business plan; receives general guidance and oversight from manager in the form of work objectives, but typically leads independently Interacts daily with direct reports and/or functional peer groups.
• Interaction normally involves exchange or presentation of factual information.
• Communicates departmental goals to workgroup; Within Sales function, supports employees with customer relations issues and key negotiations.

MINIMUM REQUIREMENTS:

• Typically requires 9+ Years of Operational or Professional Experience
• Typically requires 1+ Years of Supervisory or Management Experience
• Degree or equivalent experience
• Deep understanding of how departments within a distribution center function and their interdependencies
• Solid knowledge of lean sigma methodologies required (Six Sigma Black B