Senior Manager, Field Force Analytics & Operations

Corcept is leading the way in the research and development of cortisol modulators, molecules that regulate cortisol activity at the glucocorticoid receptor (GR). To date, we have discovered more than 1,000 selective proprietary cortisol modulators.

In 2012, we received FDA approval of Korlym® (mifepristone), the first approved treatment for hypercortisolism (Cushing’s syndrome).

Today, our team and collaborators continue to unlock the possibilities of cortisol modulation as a way to treat serious diseases. With more than 30 ongoing studies across a wide range of disease areas, including endocrinology, oncology, metabolism, and neurology, we remain dedicated to advancing the possibilities of cortisol modulation.

What began as a ripple of scientific truth is now poised to unleash a sea change of discovery representing a fundamental shift in the way we understand and treat disease.

Sr. Manager, Field Force Analytics & Operations will support the sales, medical affairs, and access teams for the oncology division. This person will deliver timely and actionable insights to inform and shape field strategy. They will continuously monitor and report on regional trends and competitive dynamics to ensure we remain competitive and can execute strategy successfully.

Responsibilities:

Strategic Planning and Actionable Insights:

• Lead the development of data-driven insights to inform field force strategy and execution across sales, medical affairs and access teams for the oncology division and phases of the product lifecycle
• Define and implement key performance indicators (KPIs)
• Integrate insights from diverse data sources within the business context to deliver actionable opportunities and strategic recommendations
• Implement AI/ML techniques for predictive modeling, including patient alerts and next-best-action recommendations, while ensuring successful field adoption through education and change management
• Stay up to date with the latest advancements in data analytics, AI/ML, and industry trends, integrating novel methodologies to enhance business intelligence capabilities
• Promote a culture of continuous improvement by refining existing analytical processes and introducing new best practices to optimize field operations and strategic planning

Field Operations and Execution Excellence:

• Territory Alignment & Maintenance: Lead the design and upkeep of equitable field territories using industry-standard mapping tools in collaboration with cross-functional teams
• HCP Targeting & Call Planning: Implement and refine healthcare provider (HCP) targeting strategies to align with sales leadership objectives, ensuring seamless execution by field teams. Design and deploy quarterly targeting, call plan refinements, and segmentation strategies to enhance execution effectiveness
• CRM Maintenance & Optimization: Collaborate with field sales teams to refine workflows and enhance the Veeva CRM platform, partnering with IT for necessary updates and improvements
• Field Training, Support & Compliance: Provide cross-functional support for field inquiries, ensure compliance with regulatory standards related to data analysis and reporting, and deliver field force training on analytics tools to enhance performance evaluation and opportunity assessment

Performance Monitoring and Incentive Compensation:

• Develop and manage performance reporting, including the design of field-facing dashboards and reports for pre-call planning and performance assessment at various levels (territory, region, nation) to monitor the effectiveness of commercial initiatives and sales performance
• Work closely with HQ and field cross-functional teams to generate impactful reports and provide necessary training on performance analytics
• Design and calculate field incentive compensation plans, leveraging historical data and advanced analytics to simulate expected payouts
• Oversee incentive compensation administration, ensuring accurate and timely payout processing while maintaining program integrity

Stakeholder Management:

• Interact with a broad range of internal customers, including and not limited to Sales leadership, Medical Affairs Leadership, Commercial Learning and Development and IT
• Viewed as a cross-functional subject matter expert and sought for advice on decisions that can impact field strategy and operations
• Management of external consulting resources from project delivery and timeline perspective
• Uphold our Key Principles by conducting work through collaboration, embracing possibilities, following the data, a