VP of Customer Marketing
MendixAbout the role
Vice President, Customer Marketing
Role Overview
Siemens Digital Industries Software is looking for a Vice President of Customer Marketing to join a specialized growth team to lead the strategy, team and operating model for how Intelligence Center X, Siemens agentic enterprise system, engages, grows and learns from its customers across the full lifecycle. This leader will oversee customer advocacy and storytelling, digital and in-person community programs, lifecycle marketing and customer insight measurements to strength retention, adoption, expansion and market credibility.
This role sits at the center of the customer experience, partnering closely with Product, Product Marketing, Solutions Marketing, Brand, Field and Sales.
This leader will turn customer voice and customer proof into strategic assets for the business, while building the programs and measurement systems that deepen engagement and inform go-to-market priorities. including positioning, launches, releases, competitive positioning. This role will work cross-functionally to support analyst engagements and sales enablement. This role creates the strategic product marketing foundation that the rest of the Growth org, regional teams, and customer-facing functions build on to drive consistent, differentiated go-to-market execution.
Key Responsibilities:
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Customer Advocacy and Proof
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Own the customer advocacy strategy, including customer stories, references, testimonials, speakers, advisory relationships, and proof-point development
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Build a scalable customer story engine that supports brand, demand generation, field marketing, analyst relations, and sales
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Partner with Product Marketing and Solutions Marketing to ensure customer proof is translated into compelling platform, industry, and use-case narratives
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Develop programs that identify, nurture, and activate advocates across strategic accounts, regions, and industries
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Community Strategy and Engagement
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Lead the vision and execution for customer community across digital and in-person formats, including online communities, executive programs, user groups, events, and peer engagement experiences
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