Customer Service Coordinator - Czech Republic

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

As a growing business, with international career opportunities, we are offering the perfect chance for you to showcase your communication and people skills.

Customer Service Back Office Coordinator CZ

What will you do?

• Provide customer service support as first line to Czech rep. based customers - external and internal

• Solve customers’ queries to ensure pallets are delivered on time in full

• Coordinate the invoicing, debiting and crediting for customers

• Cooperate with Slovak account managers to resolve customer issues

• Open new accounts for customers and maintain updates to the account structure

• Support pallet audit process

• Prepare monthly reports and action plans to meet customer service metrics

What you should bring to the role?

• Experience in customer-facing role preferable but not required

• Fluent in Czech and good English

• Good PC skills

• Good communication skills to support customers

Our offer:

• Long-term, international career growth & opportunities

• Competitive salary package with annual bonus

• Multisport card

• Additional life insurance

• Options to purchase CHEP/Brambles shares

• 3 Days paid leave for volunteering

• Retirement / pension insurance contribution

• 25 the days of the annual holiday

• Meal vouchers

• Cafeteria system to spend on health, culture, traveling, education, and purpose

• Modern office at Karla Engliše 3219/4 in Anděl, Prague

Do you want to do work that matters? Come and play a significant role in the future of the circular economy. Apply today.

#supplychain #customerservice #workthatmatters #circulareconomy #sustainability #careers

Preferred Education

High School

Preferred Level of Work Experience

1 - 3 years

Remote Type

Hybrid Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.