Principal PM, Mobile App

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

TCGplayer connects hobbyists and hobby businesses to communities. We relentlessly improve the exchange of things and thoughts that fuel passions, providing the most compelling destination and tools for collectible card game enthusiasts and professional sellers! TCGplayer, now a part of eBay, promotes and drives growth of our products and services by connecting a global community of millions of buyers with tens of thousands of retailers in a $25B global collectible hobby market.

As Principal Product Manager, you will leverage your past experience and success to act as a thought leader and driving force for one of TCGplayer’s critical product portfolios, intersecting customer needs with our business goals and aligning cross-departmental teams to deliver valuable results every day. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, implement, and evaluate initiatives that enhance our customers’ lives. Focused on our Mobile App, you will define and execute key initiatives for our 3-year Buyer Engagement Strategy starting with rebuilding our Mobile App from the ground up. 

What you will accomplish:

In this role you will be responsible for the TCGplayer.com Hobbyist Mobile Mobile App, and will:

• Own one of our Core Buyer Engagement products, the TCGplayer Mobile App, across the organization that supports our Hobbyist Community.

• Understand and analyze customer needs through direct interactions, qualitative and quantitative research, and data analysis to inform product development.

• Collaborate with technology, design, and operations teams to launch, optimize, and scale our product, ensuring they align with user needs and business goals.

• Define and lead the product vision and strategy, crafting robust, compliant features that address the needs of our diverse customer base.

• Develop and maintain product vision and strategy, setting and achieving ambitious goals while navigating through market and regulatory complexities.

• Drive cross-functional initiatives, ensuring clear communication and alignment on product goals, delivery, and performance metrics.

• Develop and iterate TCGplayer’s product management practices, processes, and standards as a growth-stage organization.

What you will bring:

• Demonstrated ability working as a Product Manager, designing and developing software solutions at a B2C company.

• Proven experience focused on Mobile App development for both iOS and Android.

• Proven experience working with 3rd-party software development agencies.

• Mastery of product management and development methodologies, including Agile and contemporary customer- and design-centric practices, including the ability to establish standards and conventions for informed decisions, dependency management, and portfolio delivery.

• Proficiency with quantitative reasoning and modeling, including metric-informed decisioning, portfolio pricing and revenue models, and designing project- to portfolio-level operating metrics and KPIs.

• A relentless focus on customers and solving their needs, with experience deriving objectives from customer insights; a desire to regularly, directly interact with customers, and when appropriate, travel to meet with them, visit hobby stores, conventions, and TCGplayer HQ to gather a deep understanding of the hobbyist community.

• A self-directed practice and ability to achieve results while proactively seeking out discussion and feedback from leadership, peers, and other team members on major deliverables, portfolio planning, and team processes.

• Experience with product lines analogous to TCGplayer: primarily ecommerce marketplace and SMB SaaS experience (supply chain, data analytics, content, mobile apps, and