Manager, Administrative Support

ABOUT UNBOUNDED

UnboundEd recently joined two other professional learning organizations, Pivot Learning and CORE Learning. Together as one entity, we are now the largest equity-focused professional learning organization in the nation. We provide evidence-based, comprehensive instructional and curriculum support to educators and school system leaders in over 40 states across the country.

UnboundEd empowers educators to transform teaching and learning. We work with classroom teachers, school leaders and district executives to ensure engaging, affirming and meaningful grade-level instruction, so that we eliminate the predictability of student outcomes by race and socioeconomic status. We focus on the needs of students of color and those who have historically been at the margins, because when we do that, all students benefit.

ROLE SUMMARY

Reporting to the Chief of Staff, the Manager, Administrative Support supervises and manages all administrative support for the organization, effectively managing the organization's senior leadership's logistical, operational, and communications details. Additionally, this position serves as the executive assistant to the Chief Executive Officer providing efficient, responsive, confidential, and professional support to ensure that their time is effectively aligned with priorities that advance the organization’s strategic agenda.

UnboundEd is a virtual organization, and this employee can be based anywhere in the United States. UnboundEd has core business hours where we expect all staff to be available from 10 am to 6 pm ET  and 25% travel is required.

ESSENTIAL RESPONSIBILITIES

Essential responsibilities for this position include, but are not limited to:

Administrative Support: Complete a broad variety of administrative tasks for the Chief Executive Officer including

• Manage executive-level calendars; scheduling appointments, resolving scheduling conflicts as necessary, ensuring the preparation of materials and managing personal details and appointments
• Complete CEO expense reports
• Compose correspondence; communicate effectively and efficiently by responding to requests for information from individuals, districts, schools, staff,  and others, both internally and externally
• Arranging complex and detailed travel plans, itineraries and agendas
• Tracks deadlines and/or updates organizational project management system for projects

• Communicate directly, and on behalf of senior leaders, with board members, donors, partner organizations, and others, both internally and externally
• Work closely and effectively with senior leaders to keep them well informed of upcoming commitments and responsibilities
• Support all aspects of  virtual and site-based internal and external meetings: scheduling, planning, creating agendas, logistics, managing travel, and other duties as assigned

Event and Organization-Wide Meeting Support: Organize the details of various week-long team meetings and regularly occurring organization-wide meetings, including the management of

• Logistics (e.g., meeting space, audio/visual, supplies, equipment, etc.)
• Catering 
• Lodging and transportation for 100+ out-of-town staff members
• Internal calendaring and communications for all-team meetings

• Coordinate the logistics and materials for high-profile events

Team Management: Supervises at least two (2) Coordinators, Administrative Support;

• Assign work, review and approve timesheet
• Provide  guidance, mentoring, support and professional development as needed
• Ensure that the administrative support team collectively provides operational and logistical support to the organization’s senior leadership team so that they can remain focused on the organization’s strategic priorities

Requirements

MINIMUM QUALIFICATIONS

• Bachelor’s degree from an accredited college or university
• Three (3) years of progressive experience in an administrative position supporting senior-level, C-suite executives in a non-profit organization setting is preferred
• Other equivalent combinations of experience, training and education will also be considered

THE STRONGEST CANDIDATES WILL HAVE/BE:

• Commitment to UnboundEd’s organizational values
• Learning orientation and commitment toward diversity, equity, and inclusion
• Knowledge of urban school environments
• Ability to work independently and effectively in a virtual, remote environment and build strong relationships with colleagues and partners across geographies a