Business, Hospitality, Information Technology (BHIT), Health Sciences, and Arts & Sciences Pathway Specialist (Program Specialist 2)

Location: Spokane CC Main Campus Spokane

Department: SCC Registration

Salary Range: $3,643 - $4,865

Starting salary for this position is: $3,643 (Monthly)

Employees hired at the entry step of this range receive salary step advancement after six months and every 12 months thereafter. An employee hired at anything higher than the entry step of the range will have salary step advancement after 12 months and every 12 months thereafter until they reach the top of the salary range. Each salary step advancement will be approximately a 5% increase.

About Us 

Spokane Community College, part of Spokane Colleges, serves 15,000 students with career technical, liberal arts, and adult education programs in Spokane and surrounding rural communities.

Applications will be accepted until 4:00 p.m. PST on 06/30/2025. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

About the Business, Hospitality, Information Technology (BHIT), Health Sciences, and Arts & Sciences Pathway Specialist (Program Specialist 2)

JOB SUMMARY

Under the general supervision of the Manager of Registration, the primary purpose of the Pathway Specialist is to serve as a program representative and resource to onboard, plan, organize, coordinate, and enroll students entering BHIT, Health Sciences, and Arts & Sciences division programs at Spokane Community College (SCC).

This position is responsible for overseeing day-to-day BHIT, Health Sciences, and Arts & Sciences program enrollment processes that include, but are not limited to, serving as the enrollment representative and resource, maintaining extensive contact with BHIT, Health Sciences, and Arts & Sciences division students and faculty, providing wrap-around student service and program support, and troubleshooting issues as they arise while maintaining professional and personal integrity and ethics regarding fairness to applicants at all times. This position also assists the deans, department chairs, faculty, and Office of the Registrar with developing and coordinating student-centered, college-wide activities, including but not limited to program review of degrees and certificates within the BHIT, Health Sciences, and Arts & Sciences divisions, enrollment management and coordinating activities related to the BHIT, Health Sciences, and Arts & Sciences division.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

• Meet with students and advise potential program applicants of program prerequisites. *
• Provide registration information and technical assistance to students and faculty in BHIT, Health Sciences, and Arts & Sciences division programs as well as promote the BHIT, Health Sciences, and Arts & Sciences division programs to prospective students. *
• Engage in the preparation of enrollment and promotional materials for the BHIT, Health Sciences, and Arts & Sciences division, program options, and the wrap-around services provided within each program. Provide educational, promotional, and event invitations in the customer relationship management (CRM) system to students and the public. *
• Create and maintain program interest lists for assigned programs. *
• Evaluate student transcripts, test scores, and files for program acceptance by proactively analyzing data regarding student interest, performance and progression and facilitate assistance as needed for student retention and success. *
• Answer, research and problem solve questions from administrators, instructional deans and faculty, counselors, and staff about programs specific to the BHIT, Health Sciences, and Arts & Sciences division.
• Monitor and respond to student and public inquiries in the CRM about BHIT, Health Sciences, and Arts & Sciences programs and inform students of other student services available to them. *
• Attend meetings as a BHIT, Health Sciences, and Arts & Sciences program specialist; develop and make public presentations on BHIT, Health Sciences, and Arts & Sciences division related topics, student interventions, most impactful practices, etc. Attend Guided Pathways committee meetings, advisory board committee meetings and other meetings as assigned. *
• Coordinate, schedule and monitor program enrollment activities:
  • Coordinate with BHIT, Health Sciences, and Arts & Sciences deans, chairs, and faculty, counselors, Fina