Microsoft D365 ERP Technical Solution Architect - Senior Manager

Industry/Sector

Not Applicable

Specialism

Microsoft

Management Level

Senior Manager

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Microsoft Dynamics generalist at PwC, you will possess a broad range of consulting skills and experience across various Microsoft applications. Working in this area, you will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Microsoft applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

The Opportunity
As part of the Microsoft Dynamics team you are going to work with Microsoft Dynamics 365 CE (CRM) or F&O (ERP) Functional Architects, Functional Consultants, clients, engineering teams including developers, testers and PMO to deliver a quality product and implementation. As a Senior Manager you are going to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by supervising teams and independently solving and analyzing complex problems to develop top-quality deliverables. You are also going to be responsible for leading technical design sessions, designing and documenting technical solutions that are aligned with the client's business objectives.

Responsibilities
- Work with Dynamics 365 CE or F&O teams
- Lead technical design sessions
- Design and document technical solutions
- Supervise and mentor team members
- Manage client service accounts and engagement workstreams
- Confirm alignment with client business objectives
- Collaborate with developers, testers, and PMO
- Deliver top-quality implementations

What You Must Have
- Bachelor's Degree
- 10 years of experience
- Microsoft Dynamics 365 CRM or ERP
- Demonstrates broad ability to work with Microsoft Dynamics 365 CE (CRM) or F&O (ERP) Functional Architects, Functional Consultants, clients, engineering teams including developers, testers and PMO to deliver a quality product and implementation.

What Sets You Apart
- ERP: D365 F&O Trade and Logistics and at least one other D365 F&O module
- CRM: D365 Sales, Marketing, Service Dynamics CRM (D365/2013/2011)
- Broad knowledge of Microsoft D365 F&O / CE
- Advising on complex MS Dynamics 365 business cases
- Leading technical design sessions
- Translating business/technical requirements into solutions
- Leading and delivering through the lifecycle of a Dynamics 365 solution
- Customizing and implementing Microsoft Dynamics 365
- Designing and integrating business processes and data flows

Basic QualificationsMinimum Degree Required (BQ)Bachelor's DegreeMinimum Year(s) of Experience (BQ)10 year(s)Certification(s) Required (BQ)

Microsoft Dynamics 365 CRM or ERP

Required Knowledge/Skills (BQ)

Demonstrates proven experience with Microsoft Dynamics 365 CE (CRM) or F&O (ERP) Functional Architects, Functional Consultants, clients, engineering teams including developers, testers and PMO to deliver a quality product and implementation.

Preferred QualificationsCertification(s) Preferred

ERP: D365 F&O Trade and Logistics and at least one other D365 F&O module CRM: D365 Sales, Marketing, Service Dynamics CRM (D365/2013/2011)

Preferred Knowledge/Skills

Demonstrates extensive-level abilities and success as a Technical Solutions Architect addressing client needs and leading efforts in consulting, designing, and implementing Microsoft Dynamics applications based solutions including:
- Demonstrating extensive knowledge of Microsoft D365 F&O / CE (Azure, Power Platform, Infrastructure & environment, Licensing, D365 Extensions, Integrations, Data migrations, Reports, Security, Configuration, Performance Testing, and Administration);
- Advising on complex MS Dynamics 365 business cases and proposing solutions based on Microsoft Dynamics 365, 3rd party solutions / ISVs, and customizations;
- Working closely with Functional Solution Architects, PMO and client IT teams to architect technology solutions to meet client needs;
- Leading technical design sessions, designing and documenting technical solutions (e.g., TDD) that are aligned with the client's business objectives;
- Translating business/technical requirements into well-architected solutions