Client Value Executive - Audiences
TransUnionAbout the role
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What We'll Bring:
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.
We seek an experienced, passionate, and highly motivated individual who will support and drive adoption across Transunion’s Data Marketplace. This person will be responsible for contributing to and collaborating on growth initiatives that drive strategic value, innovation, and revenue. You’ll specifically focus on programmatic platform enablement and monetization.
What You'll Bring:
• BA/BS degree and 5-8 years of experience in an Account Management role.
• Demonstrated experience in audience data and advertising technology related fields.
• Experience with CTV, Streaming Audio, DSPs, SSPs, and Ad Servers.
• Strong customer facing skills and the ability to create and manage relationships at all levels of a customer organization.
• Demonstrate a track record of exemplary project and program management skills, including strategic planning, organization, execution, and follow-through.
• Able to prioritize requests and workload, keep to-do lists, and prioritize those lists both within and across accounts.
• Very strong communication skills both written and verbal.
• Independent and self-sufficient. You need little management, only coaching, and mentorship.
• Management experience is a plus.
• Sales experience is a plus.
Impact You'll Make:
- Engagement Management: Inspire customer confidence through timely and reliable execution of services and develop product usage maturity models to ensure customers track to the most effective use of TruAudience Data Marketplace. Help customers make decisions to meet their technical and business objectives by providing best practices by proactively identifying and closing gaps. Help customers adopt and scale data solutions to improve their businesses. Maintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement.
- Project Management: Lead and deliver initiatives and customer engagements. Understand business requirements to plan and manage all phases of a customer project lifecycle to ensure successful project delivery.
- Commercial Orientation: Help protect the core value of the relationship and identify strong opportunities to communicate to sales to help grow the business.
- Advocacy: Identify opportunities for customers to act as advocates (e.g., testimonials, case studies) for TransUnion.
- Influence: Represent the voice of the customer to inform our sales process and product roadmap to drive solution and feature innovations.
- Diverse Perspective: Brings a unique skillset or approach to the table in every customer engagement or internal activity.
- Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our customers.
- Team Player: Effectively integrates, motivates, and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, and other individuals or organizations.
- Group Management: Lead and manage top enterprise accounts with the help from a Marketing Manager. Contribute to the strategy, vision and process for the team.
- Customer Centricity: Deeply understand the needs, objectives, concerns and goals of the customer to deliver value.
Benefits:
TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, a
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