Shopify Solutions Sales Engineer

Role Overview

UN/COMMON is looking for a Shopify Solutions Sales Engineer who thrives at the intersection of sales strategy, technical expertise, and commercial innovation. This role is built for a proactive, client-facing problem solver who loves the art of identifying needs, crafting revenue-driving solutions, and guiding prospects through the sales pipeline with clarity and conviction.

As part of our Sales Team, you’ll be responsible for leading discovery, shaping solutions, and building proposals that help mid-market brands launch, optimize, or replatform on Shopify Plus. You’ll collaborate closely with leadership during pitches, partner with delivery teams to ensure seamless handoffs, and remain connected through project execution to ensure consistency and client satisfaction.

You’re a great fit for this role if...

• Your area of expertise is crafting end-to-end solutions for CRO and Site Build opportunities. You understand how brands convert, how tech stacks scale, and how architecture supports sustainable growth on Shopify Plus.
• You take great pride in turning business challenges into elegant, revenue-driving solutions by balancing technical depth, strategic clarity, and client experience.
• You love sales and chasing wins. You thrive on uncovering opportunity, shaping the right solution, and seeing the deal move from spark to signature. You’re persuasive, curious, and confident in your ability to connect dots others might miss.
• You’re curious and excited about the next wave of eCommerce. You see the rise of Agentic Commerce as a transformative shift in how brands sell and scale online, and you want to be part of shaping that evolution.

This is a high-impact, strategic role reporting to the CEO, open to candidates across North America.

Main Responsibilities

1. Lead Management & Solution Development

• Own the lead pipeline for CRO and Build opportunities, guiding prospects from first discovery through contract execution with clear communication, technical credibility, and consultative insight.
• Conduct deep business and technical discovery to uncover client goals, challenges, and success metrics that inform solution design.
• Develop scopes, estimates, and proposals that balance commercial opportunity with technical feasibility, showcasing clear ROI and strategic value.
• Partner with the CEO to craft and deliver compelling presentations and solution narratives that drive alignment and build client confidence.
• Prepare sales enablement materials (discovery briefs, actionable plans, TCO analyses, proposals) to support a frictionless sales process.
• Collaborate with delivery teams to ensure smooth onboarding, accurate handoffs, and continuity from sales through execution.
• Maintain strong, proactive relationships with prospects and clients, ensuring every touchpoint reflects UN/COMMON’s high-touch, partnership-driven approach.

2. Technical Architecture & Scoping

• Lead technical discovery and recommend best-fit solutions for Shopify Plus replatforms, redesigns, and conversion optimization initiatives.
• Conduct CRO and UX audits to uncover growth opportunities and translate findings into actionable strategies supported by data.
• Architect end-to-end eCommerce solutions, encompassing front-end experience, back-end systems, integrations, and partner technologies, with an eye toward scalability, performance, and long-term ROI.
• Evaluate and select technology stacks and frameworks that enhance functionality while maintaining cost-effectiveness and security.
• Prepare detailed Total Cost of Ownership (TCO) analyses and solution documentation to support client decision-making.
• Partner with Shopify Plus and internal delivery leads to validate feasibility, ensure alignment, and create a smooth transition from sales to execution.
• Stay engaged post-sale to uphold solution integrity and provide continuity throughout the client lifecycle.

3. Partnerships & Ecosystem Growth

• Build, manage, and activate partnerships across the Shopify Plus ecosystem, including technology vendors, integration partners, and co-marketing allies.
• Identify the right partner solutions to solve client challenges related to CRO, personalization, analytics, performance, or AI tools.
• Collaborate with partners on co-selling, lead sharing, and R&D efforts that expand opportunity pipelines.
• Track, report, and drive partnership-generated revenue and strategic impact.

4. Research & Development: The Next Era of Commerce