Director, Sourcing Vendor Management

About Gartner:

Gartner Consulting is an extension of Gartner’s industry-leading IT Research. From CIOs to leaders in business and government, we help Gartner clients translate insights into transformational actions and achieve their mission-critical priorities. Leveraging the breadth of Gartner’s resources, Consulting is growing rapidly, with unlimited potential to continue expanding our client base.

Technology Strategy Consulting

We help the C-suite make the right decisions based on how technology can transform their businesses. We deliver value to clients in areas such as IT Strategy Consulting, Benchmarking, Analytics and Optimization. Typically, this helps Gartner clients to execute on their strategic priorities, across all sectors, including:

• Digital Acceleration and Transformation

• Enterprise Enablement

• Big Data and Analytics

• Applications Rationalization

• Cloud Strategy

• Sourcing and Ecosystem Optimization

• Contract and Cost Optimization 

• Security and Risk Management

What you’ll Do:

Our Consulting Associate Directors are responsible for project delivery, oversight, and client relationship management. You will advise clients at the highest strategic level on both big-picture and tactical matters. Your objective is to ensure the business value of IT is realized by focusing on clients spend, comparing to industry norms, and identifying optimization opportunities to drive the received value of IT. 

What You’ll Need:

• IT Financial Management experience for large complex IT organizations or services providers with detailed understanding of cost accounting standards, cost structures (direct/indirect) and chargeback/pricing methodologies 

• Knowledge of IT technical service environments and delivery models (e.g., Managed services including infrastructure, cloud computing, applications,  SaaS, etc.). 

• Experience with IT services agreements, specifically with various pricing and contracting constructs (e.g., managed services, T&M, project-based estimation) 

• Ability to clearly identify and characterize current state spending and future state financial estimates to enable our clients to make data-driven decisions regarding technology strategies 

• CPA or similar industry certification preferred 

• A consistent track record of leading people and building high-performing teams leveraging data and technology to drive the mission-critical priorities of commercial or government entities 

• An ability to inspire and motivate professionals from both technical and non-technical backgrounds towards a common goal  

• An unwavering commitment to the success of your team, and willingness to provide constructive/ corrective feedback when needed 

• Demonstrated intellectual curiosity and the creative development of solutions and strategies to solve client problems. An ability to adapt Gartner frameworks and methodologies to strike at the heart of a client’s most pressing business challenges. 

• Experience leading complex projects, tracking deliverable completion, and internal financial health of the project.

• An ability to be hands-on and to manage multiple client priorities simultaneously 

Specific Technical Experience:

• 5-10 years of experience developing full lifecycle sourcing strategies for IT services (non-IT/Business Process Outsourcing services a plus); reviewing, lifecycle management, providing optimizing recommendations, and creating negotiation strategies for IT contracts with key vendors in domains such as IT professional services, hardware, software, cloud, applications, telecom and value-added resellers (VARs) for customers across industries:  

• Ability to analyze IT contract inventory data and identify opportunities for consolidation / rationalization / optimization. 

• Familiarity with principles of or prior work experience in one or more of the following: 

• Contract/vendor management

• Vendor performance management

• IT (or non-IT) procurement/purchasing/vendor governance. 

• Familiarity with IT service management, service integration, ITIL and COBIT, principles of sourcing (insourcing or outsourcing) 

• Experienced working with large contract data sets 

• Strong analytical and problem-solving skills

• Expert practitioner in the use of MS Office suite of products

• Excellent oral and written communication skills 

• Ability to reuse institutional intellectual property and research and adapt to client specific circumstances. 

Who You Are: