Product Data Analyst

Title: Product Data Analyst

Department: Product Strategy & Management

Reporting to: Product Manager

Compensation: $96,200 - $100,000 USD

Location: Remote - USA (candidates based in the US only)

 

Who We Are:

World Education Services (WES) is a non-profit social enterprise that supports the educational, economic, and social inclusion of immigrants, refugees, and international students. For 50 years, WES has set the standard for international academic credential evaluation, supporting millions of people as they seek to achieve their academic and professional goals. Through decades of experience as a leader in global education, WES has developed a wide range of tools to pursue social impact at scale. From evaluating academic credentials to shaping policy, designing programs, and providing philanthropic funding, we partner with a diverse set of organizations, leaders, and networks to uplift individuals and drive systems change. Together with its partners, WES enables people to learn, work, and thrive in new places. For more information about WES, please visit our website at www.WES.org.

 

About the Opportunity:    

This position will be responsible for analyzing the market and using data to understand how WES can improve new and core products. Working with the Product Owner, the Product Data Analyst will help create profitable product plans and be involved in decisions about product design, marketing, and pricing strategies.  

 

What You’ll Do:

• Analyze metrics to continually improve core and adjacent products. 
• Contribute to business operations, such as costing, production metrics, planning, and budgeting for new product initiatives. 
• Work cross-functionally to improve the analysis and presentation of products. 
• Monitor the market, competitor activities, any price movements, and make recommendations that will be used in key decision-making. 
• Liaise with other departments to enhance and increase the efficiency of effecting price changes in accordance with market shifts. 
• Drive consumer intelligence through the development of external and internal data sources that improve the business’s understanding of the product’s market, competitor activities, and consumer activities. 
• Measure and monitor the product or service’s performance, as well as present product related consumer, market, and competitive intelligence for short and long-term goals relating to product growth. 
• Develop or adopt research tools, sources, and methods that further support and contribute to the business’s product marketing management intelligence. 
• Formulate ways in which to package and market products in such a way that they become differentiated, compelling, easy to sell, and easy to buy. 
• Perform the initial product analysis to assess the need for any requested changes as well as their potential impact. 
• Support the product team in product decisions using quantitative data to inform the next steps.  
• Create metrics, or use existing ones, and monitor them to evaluate if the product direction is making users happy. 
• Undertake financial modelling on the products or services of the business as well as of the target markets to bring about an understanding of the relations between the product and the target market. 
• Produce reports and make recommendations to be used as guidance in decision-making pertinent to the business’s new and existent products. 
• Collect data via customer polls and market research to make recommendations about products, marketing plans, and launch strategies. 

 

Your Experience:

Required

•  4+ years’ experience in product data analytics within an agile environment, playing a key role in data gathering, data analysis and helping the team make data-based decisions. 
• BS with major BI or Data Analytics.
• Solid technical background with understanding and/or hands-on experience in software development and web technologies (JIRA, Confluence experience is required).  
• Self-starter, with demonstrated success in