Patient Support Representative - Family Medicine, Santa Monica

General Information

Press space or enter keys to toggle section visibility

Work Location: Santa Monica, CA, USA Onsite or Remote Fully On-Site Work Schedule Monday-Friday 7:30am-4:30pm Posted Date 05/05/2026 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 30359

Primary Duties and Responsibilities

Press space or enter keys to toggle section visibility

We are looking for a friendly and experienced team member to provide vital administrative support to our patients and physicians. You will help guide patients through the complex health system and collaborate closely with insurance companies and physicians to ensure patients receive comprehensive timely care. Responsibilities include, but are not limited to:

• Obtain prior authorizations
• Referral processing
• Address in-basket messages
• Appointment scheduling
• Review of provider schedules
• Review and upload of medical records

Salary Range: $30.36-43.49 Hourly

Job Qualifications

Press space or enter keys to toggle section visibility

Our ideal candidate will have strong background in authorizations, referral coordination, and direct collaboration with providers, ideally gained within a fast-paced medical setting, who can effectively navigate complex clinical environment.

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities. 
• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. 
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations. 
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health. 

 

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.