Sr. Customer Advocacy Marquee Program Manager

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions. 

Pure is blazing trails and setting records:

• For ten straight years, Gartner has named Pure a leader in the Magic Quadrant 
• Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
• Industry analysts and press applaud Pure’s leadership across these dimensions
• And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

SHOULD YOU ACCEPT THIS CHALLENGE...

Pure Storage is hiring a marketing pro to help advance our Customer Advocacy Marquee Program and take it to epic levels! This individual will work to identify, cultivate and amplify stories and experiences of individuals and teams at marquee customer brands. The marquee program will incorporate facets of relationship development, content creation, campaign design and activation, community building and more. A key program tenet is the delivery of a win/win experience that builds trust and credibility between the customer organization and demonstrates the impact that Pure has on the world’s brightest brands.  

Creativity, tenacity, patience, and a results driven mindset are required. 

What you will be doing:

• Researching, identifying, securing customer advocates from top tier brands for storytelling, media and sponsorship opportunities
• Collaborating with sales leaders and Pure executives to gain access to the right people at customer organizations
• Developing vibrant connections across the executives, sales, marketing and CX organizations to uncover advocates and build win/win activities, content and activation strategies
• Create, grow and manage top tier customer reference relationships in a way that optimizes positive impact for both the customer and Pure Storage
• Help define Marquee program metrics/goals/benchmarks and track/report progress against them
• Where appropriate, extend the program to include sub-programs like:
• MVP Advocates Community
• Internal story program to share departmental successes at advocate organizations
• Executive engagement and alignment

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

• Minimum of 7 years of experience in integrated marketing
• Experience in Customer Reference marketing -- working with customers, sales teams, marketing organizations
• Working knowledge of campaign activation strategies and levers
• Creativity and experience working with executive levels is critical to success
• Understanding of sponsorships
• Team player with a strategic mindset and an ability to get things done
• Demonstrated success in driving results oriented projects
• Experience and comfortable working with executives and sales leaders
• Excellent verbal and written communication skills
• Experience developing and managing communities a plus

You will be based in Santa Clara, CA. As this is an office-centric role, you are expected to be present in the office for 3 days a week. As outlined in Pure's Hybrid Work Policy, there will be variations over periods of time, depending on business need.

The annual base salary range is: $167,000– $251,000. Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. 

This role may be eligible for incentive pay and/or equity. 

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenef