About The Role

The Resale Advisor, New Business (LS) drives new business by prospecting and closing leads within an assigned territory in a fully remote, quota-driven sales environment. This role focuses on high-volume outreach, converting marketing-generated leads, and generating new consignor relationships. The LS delivers a strong first-touch client experience, confidently reviews contracts, sets pricing expectations, and maintains disciplined pipeline management to consistently meet performance goals.

What You Get To Do Everyday

• Prospect new opportunities within assigned territory 

• Follow up and close leads generated by marketing team

• Leverage strong consignor relationships to gain referrals for new consignors

• Outreach daily via phone and text (50-100 per day) 

• Provide an outstanding customer experience

• Review contract with consignors

• Set pricing expectations through deep knowledge of luxury 

What Great Looks Like (Performance)

• Executes high-volume outreach with consistency and discipline

• Converts leads effectively

• Handles objections confidently

• Maintains CRM hygiene and pipeline visibility

Core Competencies (Baseline)

• Entrepreneurial drive and ownership mindset

• Coachability & learning agility

• High-Volume Outreach Discipline

• CRM & Pipeline Management Discipline

• Self-Management & Resilience

What You Bring To The Role

Minimum Requirements: 

• Ability to quickly build rapport with prospective clients and close 

• Proficiency and comfortability using software such as G-Suite, Email, SalesForce, CRM 

• Ability to commit to full-time hours (40 hours per week) 

• Self-motivation and drive to achieve results

• Excellent verbal and written communication skills

• Exceptional attention to detail and organization skills

• A solutions-focused mentality with a growth mindset

• Adaptability and openness to change

• Professional appearance and demeanor

Preferred Requirements:

• Previous experience selling luxury goods and/or services 

• Ability to discuss and advise customers on general fashion trends and developments in the luxury market

Compensation, Benefits, + Perks

• Base pay plus uncapped commission

• Annual Elite Club Trip for top performers

• Monthly sales competitions (i.e. cash | prizes | site credit)

• Employee Stock Purchase Plan

• 401K with Company Match

• Medical, Dental & Vision Insurance

• Paid Parental Leave

• 9 Paid Company Holidays

• 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)

• Find out more about our Benefits here.

The expected On-Target Earnings range for this role is $37.16 - $40.00. To determine on-target earnings, the range includes both hourly rate and target incentive compensation. Target incentive compensation for some roles may include a ramping period. Compensation is higher for those who exceed targets.

The expected hourly rate for this role is $26.00-$28.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous cat