IT Solutions Lead

Description

Company Profile

The Solar Energy Industries Association (SEIA) is the national trade association for the solar and storage industry and represents more than 1,000 member companies and an industry workforce of more than 255,000 across the United States. SEIA is leading the transformation to a clean energy economy and is creating the framework for solar to reach 30% of U.S. electricity generation by 2030. We work with our member companies and strategic partners to advocate[JJ1] for policies that create jobs and shape fair market rules that promote competition and the growth of reliable, low-cost solar power.

SEIA does this by supporting pro-solar policies at the state and federal level, developing cutting-edge market research, hosting educational events and webinars, and serving as the voice of the solar and storage industry.

SEIA employees are passionate, forward-thinking leaders who start every day knowing that their work makes a difference. SEIA fosters an inclusive, lively company culture that values our employees’ varied backgrounds and experiences and celebrates team success. The Association has earned numerous awards for its work and company culture and was named The Washington Post as a Top Workplace in 2023 and 2024 and by the Nonprofit Times as one of the “Best Nonprofits to Work For” in America in April 2022

Position Summary

The IT Solutions Lead is responsible for identifying, evaluating, implementing, and supporting technology solutions that help SEIA advance its mission and strategic objectives. This role serves as a bridge between business stakeholders, technology vendors, and internal IT resources to ensure technology investments are aligned with organizational needs, improve business workflows, enhance the user experience, and deliver value. 

 The position applies a business-first, cloud-forward approach to solution design, balancing functionality, user experience, cost, risk, scalability, and available resources. The IT Solutions Lead serves as a technical subject-matter expert for key business applications, cloud platforms, integrations, and supporting technologies. 

This role is ideal for a technology professional seeking to expand both technical and business leadership skills while gaining broad exposure to application, cloud platforms, cybersecurity, and digital transformation initiatives. 

Core Duties and Responsibilities

1.      Business Solutions & Planning 

• Partner with staff and business leaders to understand business needs and identify technology solutions as appropriate 
• Compile and document requirements, as-is and future states 
• Evaluate technology options and recommend practical solutions supporting business goals 
• Identify opportunities to improve workflow through better use of technology 

2. Solution Delivery and Application Support 

• Lead or support technology implementations from planning, deployment, and sustainment 
• Serve as primary resource for the business and cloud-based services 
• Coordinate with vendors and third-party partners to support technology implementations, project delivery, and ongoing operational support 
• Provide end-user support through training and documentation 

3. Technology Operations and Support 

• Serve as last-line-support for technical issues using problem management techniques  
• Troubleshoot problems and work with vendors and staff for resolution 
• Support system-level administration of various platforms that support the business, including on-premises and cloud applications 
• Recommend improvements focusing on stability, security, and user experience 

4. Collaboration and Communications 

• Build working relationships with staff, line-of-business owners, vendors, and technology partners 
• Communicate complex technology concepts to non-technical audiences 
• Collaborate effectively across departments to support technology initiatives and business objectives 
• Share knowledge and provide guidance to end-users   

5. Documentation, Training & Continuous Improvement 

• Maintain documentation for key systems, applications, procedures, and processes 
• Document configurations, workflow, code bases, and integration points 
• Support ongoing training and knowledge trans