Manager, Delivery Management - Global Commercial Services Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

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As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology of #TeamAmex.

Facilitate and Leads Program Execution

• Drives program / cross platform / trains of trains product delivery demonstrating servant leadership coupled with technical expertise across domains and the corresponding business domain knowledge
• Entire lifecycle from initiation to delivery:

o   Partners with LPM, Product and Engineering owners for early engagement and prioritization process. 

o   Drives Pre-Program Increment (PI) planning meetings with leadership, product management, delivery teams and Business Partners. 

o   Cross Platform Integrated Release Planning and status reporting

o   E2E Test Management (test data set up, test plan creation, reporting on testing status, etc.)

• Partner in the Delivery, Solutioning and Refinement processes to ensure product readiness.
• Ensures dependency alignment for the teams & trains across organization & external partners (where applicable)
• Partners with Product Managers, Product Owners, New Product Development, Business Partners and Architects to help assure strategy, vision and road map alignment and execution (initiative and epic specific).
• Ensures value is achieved by the program/technology product delivery on behalf of end users.
• Assist with prioritization via experience regarding cross platform technology delivery and using methodologies such as economic decision making.
• Collaborates with Delivery Managers, Release Train Engineers (RTEs) and TPMs to identify and coordinate cross-platforms dependencies
• Create data-driven insights into the delivery and execution of the program thro Partners with Product Managers, Product Owners
• New Product Development, Business Partners and Architects to help assure strategy, vision and road map alignment and execution (initiative and epic specific).
• Manages impediments, risks, dependencies and resourcing needs across stakeholders and senior leadership as appropriate.
• Support and encourage innovation through continuous exploration.
• Aggregates and drives End-to-End Program Increment (PI) objectives into Epic/Cross-Train Release objectives to ensure su