Transitions of Care Associate Medical Director

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States.  And we've just started. So join us on this mission!

Job Description

A bit about this role:

This position represents an exceptional opportunity for an enthusiastic physician leader to drive the strategic vision and clinical excellence of Devoted Medical's Transitions of Care (TOC) Program. The TOC program provides virtual care in the 30-day window after a patient is discharged from the acute setting (hospital or skilled nursing facility), serving patients across multiple states with the goal of preventing readmissions through exceptional, comprehensive wrap-around care. The program leverages cutting-edge technology and artificial intelligence (AI) to provide the best care possible. 

The Medical Director will provide clinical leadership for a large, interdisciplinary team of healthcare professionals, including nurse practitioners, registered nurses, medical assistants, and clinical coordinators. This role combines direct patient care (approximately 20-40% of time) with strategic program leadership, team development, and business partnership. The Medical Director is responsible for clinical outcomes, including readmission rates, while working closely with finance and operations teams to ensure the program delivers on key business objectives during this exciting growth phase. Because Devoted is a tech-forward, fast-moving organization, the Medical Director will assist in the implementation of AI tools that enables an unprecedented quality of care for our patients. 

The position requires an entrepreneurial physician who can translate senior leadership vision into actionable strategies, lead complex quality improvement initiatives, foster a culture of clinical excellence across a geographically distributed team, and drive adoption of an ever-growing array of AI tools. The Medical Director serves as the final clinical escalation point and provides oversight through collaborative practice agreements across multiple states.

Your Responsibilities and Impact will include:

Clinical Leadership & Patient Care:

• Provide direct virtual patient care approximately 20-40% of time, focusing on complex transitions of care cases

• Serve as the final escalation point for clinical questions and complex patient management decisions

• Oversee clinical outcomes for the entire TOC program, with primary accountability for readmission rates

• Supervise nurse practitioners (NP) through collaborative practice agreements across multiple states

• Lead weekly interdisciplinary rounds (3 hours/week) and readmission conferences to review high-risk patients

Team Management & Development:

• Responsible for recruitment, onboarding, and clinical development of a new cadre of specialized providers delivering advanced virtual care. 

• Provide clinical oversight and strategic direction for a team of professionals across multiple disciplines

• Directly manage a growing provider workforce through NP managers who supervise front-line clinical staff

• Collaborate closely with operations leads and senior managers for nursing, medical assistants, and coordinators

• Foster team culture and facilitate safe, open communication across all team roles and geographic locations

Program Development & Strategy:

• Develop and implement clinical protocols, policies, and care pathways for the TOC program

• Lead quality improvement pilots and initiatives to enhance patient outcomes and team efficiency

• Translate senior leadership vision and strategic initiatives into operational plans for front-line teams

• Drive program growth strategy and expansion initiatives in collaboration with executive leadership

• Drive adoption of new technologies (with an emphasis on artificial intelligence enablement) and workflows to improve t