Field Operations Technician-Kauai

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Job Overview
Are you ready to join the Un-carrier movement? Are you looking for a team of high performers to help expand your skills and experience? Can you bring Un-carrier to everything you do?
 
If so, our Hawaii Ops Team is searching for a high performing Field Technician to cover the Kauai area within the market. 

You should possess a balance of wireless industry exposure, coupled with the ability to work independently, and cover a wide area of sites in our market. You will be a “jack of all trades”, encompassing aspects of technical support, project management, and operational support while being a responsible teammate.

Our team is dynamic where no day is the same, and we are a diverse and inclusive team passionate about growth and innovation! If you're up to the challenge, apply today!

Job Responsibilities

• Technical support: Provides technical support within and occasionally outside the immediate team. Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities. 

• Project management: Takes on smaller projects or portions of key projects / initiatives, providing accurate status and progress updates as requested. 

• Operations: Identifies and shares potential process improvements and recommends them to Senior Technicians and / or management for consideration. Provides input on process improvements related to maintenance and repair activities. Assists in the creation of job aids, scopes of work, method / statement of procedure, and helpful tools working closely with a Senior Technician. 

• Continuous learning: Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in organizational requirements.

Education and Work Experience

• Bachelor’s degree OR equivalent relevant experience required. Candidates with strong technical or field experience are encouraged to apply.

• Acceptable areas of study include Vocational/Technical Training or related field (Preferred)

• 2-4 years wireless experience in field operations and maintenance preferred

• 2-4 years experience wireless telecommunications or related experience preferred

• Strong technical proficiency with Ericsson field equipment preferred

Knowledge, Skills and Abilities

• Excellent verbal and written communication skills

• Self-motivated; exhibits initiative in achieving company goals and objectives

• Basic leadership skills and ability to prioritize and complete multiple tasks

• Able to work independently and in a team environment

• Flexibility with ever-changing environments and priorities

• Solve problems using creativity and innovation

• Operational knowledge and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems.

• Flexible hours a must. Day and night work are part of the job, as well as being part of an on-call rotation for the market.

• Applicant is to meet the minimum DOT medical standards under 49 CFR Part 391

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): Yes
Safety Sensitive Position (Yes/No): No

***This base pay range is the National Base Pay Range - please follow this link to find the range for the location(s) you are applying to. https://paylookup.t-mobile.com/paylookup?reqID=REQ351528

Base Pay Range: $27.16 - $48.99

Corporate Bonus Target: 10%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factor