Communications, Marketing, and Operations Coordinator

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Job Posting Title:

Communications, Marketing, and Operations Coordinator

   

Position Type:

Professional / Unclassified

   

Department:

LSUAM AA - Grad - Student Workers (Brad Thomas Zimmerman (00009777))

   

Work Location:

Thomas D. Boyd Hall

   

Pay Grade:

Professional

   

Job Description:

The Communications, Marketing, and Operations Coordinator supports the LSU Graduate School by developing and implementing strategic communication and marketing initiatives while ensuring effective administrative operations. This role plays a key part in student engagement, recruitment communications, public messaging, event coordination, and day-to-day administrative processes that promote the Graduate School’s mission, programs, and services.

Job Responsibilities:

Communications & Marketing  55%
• Draft, edit, and distribute email communications, newsletters, and announcements to prospective and current graduate students, faculty, and campus partners using platforms such as Slate and Outlook.
• Create marketing content and materials that support graduate student recruitment, retention, orientation, and other initiatives—both digital and print.
• Maintain and update LSU Graduate School web content using the LSU CMS, ensuring compliance with university accessibility and branding standards.
• Manage the Graduate School’s social media accounts (e.g., Instagram, Facebook, LinkedIn), including content creation, scheduling, and performance tracking.
• Coordinate digital campaigns highlighting graduate programs, campus resources, events, and student success stories in partnership with colleges and departments.
• Collaborate with LSU Strategic Communications, Enrollment Management, and Graduate School leadership to align messaging and maintain consistency across platforms.
 

Administrative Support 25%
• Provide administrative assistance to Graduate School Dean and Assistant Dean of Operations and Administration, including calendar management, meeting coordination, document preparation, and support for committees or special projects.
• Assist with correspondence tracking, data collection, and reports for internal planning and external communications.
• Maintain digital filing systems and records related to communications, marketing, and student engagement.
• Coordinate internal workflow related to promotional inventory, supply orders, and vendor requests for materials or printing.
 

Events & Program Support 10%
• Assist in planning and promoting events such as graduate student orientation, Graduate Student Appreciation Week, recruitment fairs, professional development workshops, and award ceremonies.
• Prepare and distribute event marketing materials, signage, registration links, and post-event follow-ups.
• Provide on-site support for logistics, setup, and coordination with speakers or guests.

Other Duties as Assigned 10%
• Provide backup support to other administrative staff as needed.
• Contribute to process improvements, project coordination, and other duties aligned with operational efficiency.

Minimum Qualifications:

Bachelor's degree in communications, marketing, higher education, public relations, or a related field.

Specific Experience:

Familiarity with email marketing platforms (e.g., Slate CRM, Constant Contact, or similar).

Preferred Qualifications:

1–3 years of experience in a communications, marketing, or administrative support role. 

Specific Experience:

• Experience working in a higher education environment, particularly in graduate education
• Experience coordinating events, creating reports, and working with internal and external audiences.
• Understanding of FERPA and university branding/accessibility standards.

Degree Substitute: LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.

   

Additional Job Description:

Special Instructions:

Special Instructions
Please provide cover letter, resume, (3) professional references and transcripts. Official transcripts are required prior to hire, if neede