Hybrid Cloud & Tech Resilience Director

Industry/Sector

Not Applicable

Specialism

Platform Engineering & Architecture

Management Level

Director

Job Description & Summary

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime.

Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems.

Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Lead in line with our values and brand.
• Develop new ideas, solutions, and structures; drive thought leadership.
• Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
• Balance long-term, short-term, detail-oriented, and big picture thinking.
• Make strategic choices and drive change by addressing system-level enablers.
• Promote technological advances, creating an environment where people and technology thrive together.
• Identify gaps in the market and convert opportunities to success for the Firm.
• Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Cloud Operations team you will drive the strategic direction of hybrid cloud and technical resilience initiatives. As a Director you will set the tone for impactful decision making, oversee multiple prominent client engagements, and cultivate substantial executive-level client relations. This role offers the chance to lead transformative projects, mentor the next generation of leaders, and foster an environment where innovation and collaboration thrive.

Responsibilities

- Drive the strategic initiatives for hybrid cloud and technical resilience

- Oversee significant client projects while maintaining exceptional outcomes

- Cultivate and maintain sturdy relationships with executive-level clients

- Mentor and develop future leaders within the organization

- Foster a culture of innovation and collaboration among team members

- Make impactful decisions that align with the firm's strategic goals

- Lead transformative projects that enhance operational effectiveness

- Promote an environment that encourages creative problem-solving

What You Must Have

- Bachelor's Degree

- At least 10 years of experience

What Sets You Apart

- Master's Degree in Computer and Information Science, Computer Engineering, Computer Management, Information Technology, Risk Management preferred

- Certification(s) preferred: Certification(s) from a leading cloud service provider (AWS, Azure, GCP), focus on security and resilience, Certification(s) from a leading on-premises infrastructure provider (VMware, Microsoft, RedHat, NetApp, EMC, Cisco (CCNP/CCIE), Arista, Palo Alto, F5, etc.), Certified Business Continuity Professional (CBCP), Certified Information Systems Security Professional (CISSP), or ITIL Certification or Certified Information Systems Auditor (CISA)

- Demonstrating thought leadership in transformation initiatives

- Possessing advanced knowledge of DR and BC planning, including tools and solutions such as DRaaS, backup systems, and monitoring platform

- Having familiarity with the latest technology trends in the network domain including Cloud, SDN, NFV and open networking

- Advising clients on compliance with regulatory and industry standards, such as ISO 22301, NIST, and ITIL