Senior Product Manager - Partner Incentives & Experiences

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

At Elavon, we’re building the next generation of payment and commerce experiences to support our growth strategy across integrated payments, ISV partnerships, and enterprise merchants. Central to that growth is a modern, scalable, and performance‑partner incentives ecosystem.

We are seeking a Senior Product Manager – Partner Incentives & Experiences to lead the end‑to‑end assessment, strategy, and roadmap for modernizing how Elavon designs, manages, and executes partner incentive programs and delivers a cohesive partner experience including incentive visibility and earnings transparency, performance dashboards and reporting, onboarding, certification, enablement experiences, and access to partner tools, documentation, and support. This role will focus on deeply understanding the current landscape processes, tools, data flows, and stakeholder needs to translate insights into a clear, actionable product roadmap aligned to business growth, partner behavior, and operational excellence.

This is a highly visible, cross‑functional role operating at the intersection of Sales, Finance, HR/Compensation, Sales Operations, Technology, and Product, with direct engagement from senior leaders.

What You’ll Do

Strategy & Discovery

• Lead a comprehensive assessment of the current sales incentives landscape, including compensation plans, tools, data pipelines, governance, and user experience
• Identify gaps, risks, scalability constraints, and opportunities relative to Elavon’s growth strategy
• Benchmark against industry best practices for enterprise sales incentive management and modernization

Product Vision & Roadmap

• Define a clear product vision and multi‑year roadmap for sales incentives modernization, aligned to:
   

• Revenue growth goals
• Seller motivation and behavior
• Operational accuracy, transparency, and control
• Data‑driven decision making

• Prioritize initiatives that deliver measurable business impact while balancing near‑term operational needs and long‑term modernization

Cross‑Functional Leadership

• Partner closely with Sales leadership, Finance, HR/Compensation, Sales Operations, Engineering, Data, Risk, and Compliance to align objectives and drive consensus
• Serve as the product point of view for incentives modernization in executive and stakeholder forums
• Translate complex business and compensation requirements into durable product and platform capabilities

Execution & Delivery

• Own the end‑to‑end product lifecycle, from problem definition through roadmap delivery and outcomes measurement
• Define success metrics and KPIs tied to seller performance, incentive effectiveness, and operational efficiency
• Work with engineering and delivery teams to sequence initiatives, manage dependencies, and ensure high‑quality execution

What We’re Looking For

The ideal candidate demonstrates strong proficiency in modern product discovery and experience practices, including:
 

• Persona Mapping & Segmentation
  Ability to define and leverage personas across sales, operations, finance, and leadership audiences to drive prioritization and roadmap decisions.
• Jobs to Be Done (JTBD)
  Deep familiarity with JTBD methodologies to identify true user goals and translate them into meaningful product opportunities and outcomes
• User Experience & Journe