Registered Nurse Navigator - Outpatient Infusion

Join Our Team at IU Health!
Are you a compassionate and organized RN seeking a meaningful role that makes a difference in patient care? IU Health’s Outpatient Infusion Center at Ball Memorial in Muncie, IN, is looking for a dedicated Registered Nurse Navigator to lead patients through their infusion experiences and coordinate seamless care. This position offers a rewarding work environment with no weekends, holidays, or on-call responsibilities, promoting a healthy work-life balance.

Why Choose IU Health?
As Indiana’s largest and most comprehensive healthcare system, recognized as the top healthcare provider in the state, IU Health offers a wide array of benefits, including:

• 401(k) retirement savings plan with employer matching
• Tuition reimbursement programs
• Student loan forgiveness opportunities (per government program criteria)
• Employee Assistance Program with free counseling services
• Healthy Results wellness program with biweekly financial incentives based on participation

Position Summary:
The RN Navigator serves as a primary point of contact for patients undergoing infusion therapy, providing care coordination, patient education, and support throughout their treatment journey. You will collaborate with physicians, nurses, social workers, and other healthcare professionals to develop personalized care plans, advocate for patients, and ensure timely delivery of treatments. Additionally, you will oversee and support staff in the infusion area, promoting efficient operations and delivering high-quality, patient-centered care.

Key Responsibilities: 

• Coordinate and facilitate patient care plans across the outpatient infusion setting
• Educate patients and their families about treatment processes, expected outcomes, and follow-up care
• Collaborate with multidisciplinary teams to ensure timely and appropriate care delivery
• Oversee and support staff in the infusion room, ensuring adherence to policies and procedures
• Promote a positive, solution-focused environment, fostering optimism and teamwork
• Manage multiple priorities effectively, balancing clinical and operational needs
• Advocate for patients’ needs and preferences while considering care quality and efficiency

Qualifications:

• Requires an Associates of Nursing (ASN).
• Bachelors of Nursing (BSN) preferred.
• Requires an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license.
• Requires that the RN has graduated from a nationally accredited nursing program. 3-5 years of experience preferred.
• Requires Basic Life Support certification through the AHA.
• Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• Specialty certifications may be required per unit/department specialty in accordance with the department provision of care.
• Requires knowledge of personal computers using various types of word processing and database software.
• Requires clinical work experience, medical terminology.
• Requires understanding of medical record requirements, regulations and policies.
• Experience in infusion therapy is a plus, but not required. 
• Prior leadership or supervisory experience preferred.

If you're passionate about patient-centered care, thrive in a team environment, and are eager to grow professionally, we want to hear from you!

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical