Product Executive Operations Manager

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Clearwater positions open to candidates located in greater Tampa Bay area. #ZR

The Product Executive Operations Manager will be charged with overseeing and administering the Chief Product Officer (CPO)’s programs and long-term projects, while simultaneously ensuring all initiatives align with the goals set forth by the CPO. In addition, this role will assist the CPO by acting as an additional high level contact within the Sector as well as externally when representing the CPO and Product Sector.

Responsibilities:

• Oversee and administer CPO programs and long-term projects
• Monitor and track project plans/schedules, and ensure project deadlines are met in a timely manner 
• Work alongside various internal and external parties in the execution of projects 
• Provide technical and administrative assistance to various departments for implementation of project activities 
• Field inquiries related to specific projects (as needed) 
• Work in coordination with Product, R&D and Tech Support teams to develop reports and analytics on key metrics to present to key stakeholders 
• Anticipate leadership needs and proactively solves problems and/or independently handles issues as necessary 
• Respond to inquiries and communications on behalf of the CPO 
• Document and consistently follow up on important actions and decisions 
•  Assist CPO with clerical duties, such as expenses, answering phone calls, routing emails, coordinating agendas, and other administrative responsibilities assigned 
• Assist CPO with budget management, due diligence, resource management, task prioritization, and compliance items
• Perform data research for specific projects/tasks and analyze the data to submit to the CPO for review 
• Develop and distribute various charts, tables, reports, and presentations as requested with speed and accuracy 
• Prepare correspondence, forms, reports, etc. (as requested)
• Ensure all departments under the CPO complete its assigned tasks in an efficient and effective manner
• Stay abreast of the organization’s company culture, policies, systems, and processes in order to serve as an advisor to the Product Sector
• Be familiar with organization structure and interdepartmental lines and communication so as to carry out tasks organizationally 
• Participate in administrative meetings and attend other meetings, trainings and seminars as required; summarize and share action items from meetings when applicable

Minimum Qualifications:

• Bachelor’s Degree a plus 
• Experience with GSuite applications, MS Office Applications, Internet technologies such as HTTP and FTP 
• Familiarity with KnowBe4 organization structure 
• Familiarity with KnowBe4 products 
• At least 1 year of leadership (or leading projects) experience
• At least 1 year of project management experience
• Extremely strong verbal communication skills 
• Excellent written skills and grammar 
• Excellent project management, time management, and organization skills 
• Excellent computer skills 
• Excellent research skills

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit