Industrial Automation VMI Specialist

Company Description

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

Job Description

We are looking for an Industrial Automation VMI Specialist to join our Rexel USA team in Sacramento, CA!

Summary:
Industrial Automation VMI Specialist is responsible for operational analysis and execution at contracted customer sites for Vendor Managed Inventory (VMI). Additionally, responsible for execution and management of assessments, proposals, submittals, schedules, and on-site customer services for various end user projects.

What You'll Do:

• Establish and foster relationships with the sales department and customers to better understand sales potential and ascertain customer needs
• Manage the VMI sales process (data collection, analysis, preparation of findings, price negotiations, etc.)
• Implement customer on-site VMI programs: design inventory solutions, receiving and delivering product, stocking, and labeling finished goods
• Prepare, analyze, and deliver scheduled VMI customer reviews
• Train new hires on VMI process (data analysis, replenishment, etc.)
• Conduct customer onsite assessments, evaluations, and other on-site services as needed
• Identify opportunities for on-site services, such as repairs, and provide information to customers about the services offerings
• Resolve customer concerns regarding billing, credit and products sold; refer concerns to appropriate departments for investigation and resolution
• Identify and utilize business system, CRM tools, and other vendor tools to support customer quotations and orders
• Assist with VMI and assessment proposals and quotes
• Manage time sensitive quote requests including assessment opportunities
• Keep an accurate daily record of expenses
• Other duties as assigned

Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

Qualifications

What You'll Need

• 5+ years of project management, procurement, or customer service experience
• High School or GED - Required
• 4 Year / Bachelor's Degree - Preferred

Knowledge, Skills and Abilities

• Practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel
• Able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations
• Able to perform basic math functions representative of the job such as addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, decimals, and metric scales; computing rate, ratio, and percentages and to draw and interpret bar graphs; calculating figures and amounts such as discounts, interest, commissions, and proportions
• Working knowledge of Microsoft Office
• Intermediate to advanced skills with Microsoft Excel and/or Access
• Become proficient in the current business system

Additional Information

Physical Demands:

• Sit: Must be able to remain in a stationary position - Frequently – 21% to 50%
• Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50%
• Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/u