Professional Development Manager, Care Continuum BWH

Site: The Brigham and Women's Hospital, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Job Summary

Professional Development Manager- Leader- PDM | 40 hours Full-Time | Boston Main Campus location

The PDM is a nursing leadership role that has departmental, hospital, and MGB wide responsibilities. These include but are not limited to onboarding and orientation, staff resource education, professional growth and development of staff, quality and safety, competency management, and department-based leadership.

This PDM will focus on Care Continuum Management and nurses performing case management and care coordination, and partner with Nursing Leaders in Care Continuum.

Highlights:
• Nursing Leadership: Serve as a departmental nurse leader, communicate openly and effectively, revise and develop policy, participate in interdisciplinary and high reliability organization rounds, and professional representation. Multitask, prioritize and pivot as needed in our dynamic culture.

• Onboarding & Orientation: Coordinate and deliver comprehensive onboarding, orientation and specialty specific education to ensure successful integration of new staff. Preceptor selection and scheduling.

• Quality & Patient Safety: Champion quality improvement initiatives, safety reporting, more proactive discharge planning, and unit-, nursing- and physician-led performance improvement projects. Joint Commission preparation.

• Competency Management: Manage annual education, organizational compliance, competency needs assessments, and analysis of clinical documentation and workflows.

• Staff Education & Clinical Practice: Provide real-time coaching, bedside education, unit rounding, staff meeting leadership, and research collaboration to strengthen clinical practice.

• Professional Development: Enhance performance of staff with varying skill levels, promote mentorship/preceptors, recognition programs, specialty certification support, continuing education, and engagement with professional nursing organizations.

• Compensation and benefits: Enjoy MGB’s generous package which includes several medical plans, dental, matched 403B, pension/cash balance, generous paid time off, tuition reimbursement and much more!

GENERAL OVERVIEW
The Professional Development Manager (PDM), in collaboration with the Associate Chief Nursing Office (ACNO) for the Center for Nursing Excellence and the Associate Chief Nursing Officer/Senior Nursing Director of the division to which the PDM is assigned, and in partnering with the Nurse Directors of the assigned division, is accountable for designing, coordinating, and implementing programs for staff development, education, research, quality, and defining and implementing evidence-based practice. PDM will promote an environment that facilitates professional growth and role competence, with a concentrated focus on specialty proficiency and regulatory compliance.

In collaboration with the Nurse Director, the PDM is accountable for hiring and evaluating staff performance and will actively participate in the budgetary process. The PDM will ensure that current evidence-based practice is consistent across the division. The well-qualified candidate will promote a just culture and a culture of safety. Their goals will be patient- and family-centered.

PDM will serve as a highly visible leader and role model in the development/obtainment of hospital unit and division mission and goals. PDM will embrace the concept of change and lead staff through the change process as evidenced by adoption of new behaviors or processes and improved outcome measures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Participates in leadership strategic planning meetings
• Applies theoretical and experiential knowledge of nursing practice to determine project and program strategies related to staff competency, new programs, new technologies, research, and evidence-based practice.
• Provides expertise, direction and is responsible for the development of goals and objectives for educational programs.
• Leads evidence-based practice initiatives.
• Provides leadership coverage for patient care and nursing practice in the absence of a Nurse Director.
• Conducts annual and ongoing evaluation of nurses, patient care assistants, emergency services assistants, and medical assistants and provides f