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EA
Federal Work Study - Central Ticket Office Assistants
East Carolina University PortalGreenville, United Statesfull_timeVerifiedPosted 19 Aug 2026
💰 $22,000/yr
About the role
Position Information
Advertising Department
STUDENT LIFE
Academic Term/Year
FALL 2026/SPRING 2027
Position Title
Federal Work Study - Central Ticket Office Assistants
Posting Number
08558
Position Number
08558
Student Job Category
Student - Federal Work Study On-Campus
Position Location
On-campus
City
Greenvile
State
NC
Number of Vacancies
3
Rate of Pay
$11.00/hourly
FLSA Status
FLSA Non-exempt
Will the position be subject to the CBC policy?
Yes
Job Description
ECU Department of Student Life is currently seeking several Central Ticket Office Assistants.
This will be a part-time position that supports the functions of the Student Center by providing services in the Central Ticket Office. The CTO Box Office Assistant is directly supervised by the Director of the Central Ticket Office with direction also from the Admin. Support Associate.
This will be a part-time position that supports the functions of the Student Center by providing services in the Central Ticket Office. The CTO Box Office Assistant is directly supervised by the Director of the Central Ticket Office with direction also from the Admin. Support Associate.
The CTO Box Office Assistant is expected to fulfill the following general roles and responsibilities:
· Cash Handling: be able to accurately reconcile funds taken in through sales in the Paciolan Ticketing system during point-of-sale transactions. Follow all established rules and procedures with regard to handling payment card information both in person and while processing mail and phone orders.
· Technical Skill: Operate Paciolan computerized ticketing software (after training), handle minor issues with ticket printers and ticketing software before escalating to supervisor.
· Clerical Aid: Be able to maintain logs, answer telephone calls and relay messages appropriately if contact from a supervisor is required. Be able to operate common office equipment such as computers, copiers, calculators, fax etc. Process outgoing mail according to established procedures.
· University Representative: represent SL and ECU professionally and with a positive attitude, handling inquiries not only about ticketed events on sale but also other questions from faculty, staff and students at the CTO and performance venues.
As a result of being a student employee within the Division of Student Affairs, students will have the opportunity to gain the following competencies based on NACE Top Ten Skills Employers Seek and CAS Learning Domains:
· Effective Communication
· Accountability/Integrity
· Professionalism
· Cash Handling
· Problem Solving/Effective Reasoning
· Initiative
· Conflict Resolution
· Teamwork
· Adaptability/Resiliency
· Organization/Planning
· Technical Skill
GPA Requirement
Minimum of 2.0
Preferred (Majors, Experience, GPA, etc.)
License/certification required
Special Instructions to Applicant
· Accountability/Integrity
· Professionalism
· Cash Handling
· Problem Solving/Effective Reasoning
· Initiative
· Conflict Resolution
· Teamwork
· Adaptability/Resiliency
· Organization/Planning
· Technical Skill
Please upload your Resume and Federal Work Study Hiring Authorization Form online.
To be ELIGIBLE for FEDERAL WORK STUDY POSITIONS, students MUST QUALIFY and RECEIVE an AWARD from the ECU Financial Aid Office (Old Cafeteria Complex, 252-328-6610.)
Applicants should be enrolled as a student and be in good academic standing with East Carolina University, as well as local, state, and federal laws.
Additional Instructions to Applicants
To be ELIGIBLE for FEDERAL WORK STUDY POSITIONS, students MUST QUALIFY and RECEIVE an AWARD from the ECU Financial Aid Office (Old Cafeteria Complex, 252-328-6610.)
Applicants should be enrolled as a student and be in good academic standing with East Carolina University, as well as local, state, and federal laws.
Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.
Quick Link for Direct Access
https://ecu.peopleadmin.com/postings/96395
Open Date
08/19/2026
Close Date
04/01/2027
Open Until Filled
No
Nondiscrimination Statement
East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.
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