Site Medical Director, Columbia City

Purpose

The Site Medical Director provides clinic site and program leadership to ensure that the care provided meets Neighborcare Health’s goals for quality, patient access and patient experience.  They are responsible for provider hiring, orientation and training, performance management, and completion of annual individual learning conversations. In addition to clinical responsibilities, the Site Medical Director works with all members of the care team to provide quality patient care. This role will work in partnership and joint accountability with the program administrator and work collaboratively with the other lead team members to achieve Neighborcare Health’s goals and follow its mission and guiding principles.

ARNP are encouraged to apply.

Health, Wellness & Retirement benefits:   

• Medical, dental & vision insurance 
• Paid time off & paid holidays  
• Retirement with contribution match 
• Life & AD&D, pet insurance  
• Employee assistance program, & more!  

Compensation:  

• The target wage range for the MD/DO position is $174,595.20 to $219,970.40 annually.
• The target wage range for the ARNP position is $122,283.20 to $150,446.40 annually.
• Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons. 

Primary Responsibilities:

Duties

• Hire, train and orient providers on clinical operations and functions
• Provide ongoing coaching and support to providers and other clinical staff related to clinical medicine, workflow, and patient experience of care
• Provide supervision to providers through direct interactions and/or chart review
• Work to ensure the program team follow best clinical practices
• Provide onboarding and ongoing mentoring for individual provider’s growth and development
• Address individual provider safety or performance issues, develop improvement plans and coordinate with Clinic Administrator and/or the HR Team as needed

Administrative Duties Leadership

• Monitor and communicate patient access data to providers in partnership with clinic administrator
• Be a clinical champion for quality performance and quality improvement activities
• Share program and individual quality and patient experience data with providers and program team
• Participate in NeighborCare leadership meetings and leadership development activities
• Address issues identified by the team and collaborate with the program and site leads team as needed
• Collaborate with HHOT Program Manager and Administrative Assistant to assure support staff meeting and/or exceeding the expectations of patients, coworkers, the public, and community
• Develop and implement program strategic goals and key performance indicators in alignment with organizational strategic initiatives
• Be on call two weeks a year, providing phone-based clinical care
• Assist in credentialing of staff, trainees and volunteers

Direct Clinical Work

• Provide patient centered preventative care as well as, diagnoses and treatment of acute and chronic conditions,
• Identify the need for referrals and provide overall care coordination in a team-based setting

Indirect Clinical Work

• Assure accurate and timely completion of all clinical records
• Complete necessary paperwork for patient care. Such as, prior authorizations and communications with outside specialists in a team-based approach
• Timely response to communications and test results
• Provide feedback to appropriate teams and/or individuals when
• Be on call two weeks a year, providing phone-based clinical support

Required Skills:

• Ability to work in a high pressure, time-sensitive, and complex health care environment.
• Ability to effectively work with individuals of varying ethnicities, socio-economic levels, varying languages, cultures and sexual orientations
• Ability to work with patients that have substance or mental disorders
• Ability to treat opioid use with medication assisted treatments
• Ability to meet and comply with HIPAA/Confidentiality policies and procedures and to handle confidential and sensitive patient and staff information
• Experience working with interpreters in a medical setting
• Demonstrate the ability to conduct discussions of a sensitive nature with staff and patients
• Ability to build relationships while maintaining appropriate boundaries.
• Ability to communicate effectively in person, emai