Exemption Status:

United States of America (Exempt)

$156,839 - $223,496 - $290,152

“Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors.  A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”

This position is not eligible for Sponsorship.

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!

Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.

At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!

Job Description

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Core Leadership Competencies:

• Strategic Vision: Ability to develop and execute short- and long-term clinical strategies that align clinical services with business growth and customer needs.
• Proven ability to lead, inspire and retain high-performing clinical account executives with clinical backgrounds.
• Effectively partner with Client Experience, Sales, Health Services, Clinical Solutions, Operations and Compliance
• Drives transformation and innovation within complex healthcare environments.
• Experience in managing budgets, forecasts and contributing to revenue growth.
• Identifies areas to improve operational efficiency and team productivity.

HealthCare Expertise

• Strong understanding of healthcare systems, value-based care, payer/provider dynamics, and clinical workflows.
• Familiar with HIPAA, CMS regulations and other healthcare compliance frameworks.
• Understand clinical KPIs and how to align services with client performance and patient outcomes.

Client Relationship Management: 

• Comfortable engaging with C-Suite leaders at hospital systems, IDNs, ACOs, MCOs, Employers, Union or payers
• Build and nurture strong, strategic partnerships and long-term relationships with healthcare clients improving customer satisfaction and delivering measurable value.
• Serve as the primary clinical point of escalation contact for entire book of business assigned accounts
• Participate in client annual leadership meetings to review clinical program performance and outcomes
• Partner with other Client Experience Leaders to collaborate on strategic goals and objectives for those Top 25 - 50 customers from a clinical perspective

Clinical Program Implementation/Support: 

• Provide expert clinical guidance and support to leaders and their Clinical Account Executives for servicing key clients
• Monitor and report on the effectiveness of clinical account executives KPIs and metrics on predetermined frequency.

Consultation and Strategy Development: 

• Collaborate with key clients and the account team and Clinical Solutions to develop and implement clinical strategies and programs
• Provide expert advice on clinical trends, formulary management, and drug utilization
• Work with internal stakeholders to customize solutions for clients
• Keep clients informed about industry trends and innovations

Data Analysis and Reporting: 

• Analyze clinical data to identify trends, opportunities, and areas for improvement
• Prepare and present detailed reports on clinical performance and cost savings initiated by Clinical Account Services
• Utilize data to help clients achieve their healthcare objectives and financial targets

Compliance and Risk Management: 

• Ensure compliance with relevant regulatory requirements and company policies

Cross-functional Collaboration: 

• Work closely with internal teams, including operational, sales, and account management, to ensure cohesive service delivery
• Support the development of marketing materials and proposals f