Mental Health Office Assistant Senior (FLOAT Work Locations)

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$25.34 - $31.03 Hourly

Department:

Health Department

Job Type:

Regular Represented

Exemption Status:

United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):

March 13, 2025

The Opportunity:

THIS WORK MATTERS!

Public Service Loan Forgiveness (PSLF):

Full Time Employees of the Multnomah County Health Department qualify for the  Federal Student Aid U.S Department Of Education Public Service Loan Forgiveness program. To learn more about  Public Service Loan Forgiveness please visit Public Service Loan Forgiveness (PSLF).

Additional Compensation:

• Premium: Office Assistant Seniors also receive an additional Jail Side 10% Hourly Premium.

• Benefits: Multnomah County provides generous benefits to our employees and their covered family members, including domestic partners. Multnomah County offers a comprehensive benefits package that includes medical, dental, and vision insurance, ten paid holidays each year, vacation and sick leave, life and supplemental life insurance, flexible spending accounts, employee assistance program, and participation in Oregon Public Employees Retirement System (PERS). Please click here for a General Benefits Overview that you as a Multnomah County employee will be eligible to receive.

At Corrections Health, we provide medically needed health care to adults and youth in custody at Multnomah County Jails and Juvenile Detention Facility. Come join our team of Portland's most outstanding health care professionals providing exceptional services to our diverse community!

The  FLOAT Mental Health Office Assistant Senior  provides quality health services for people who experience barriers to accessing care. The vision for Corrections Health is to provide services that are integrated and connected to support optimal health, reducing wait times and optimizing access. Corrections Health  provides an access point for new and established clients at the Multnomah County Health Department clinics or other locations.

As a FLOAT Mental Health Office Assistant Senior in Corrections Health, you will help serve in our three Correctional Health facilities.

1. The Multnomah County Detention Center (downtown)

2. Inverness Jail (near PDX airport)

3. The Juvenile Detention Center (NE Portland)

As the FLOAT Mental Health Office Assistant Senior, you will:

Administrative Support:

• Provide administrative support to Mental Health Managers and Supervisors, and other Corrections Health Managers and Supervisors.

• Manage multiple requests for a multi-location, 24/7-365 days a year operation.

• Develop and implement administrative support for new initiatives, processes, team development, and quality improvement projects.

• Develop, maintain, correct, and improve caseload spreadsheets.

• Update and maintain the Suicide Watch Board and Prison Rape Elimination Act (PREA) Tracking spreadsheet.

• Send Daily Coverage and Daily Post Closure emails.

• Complete various Mental Health requests and Medical Request forms for the Mental Health Program in Corrections Health for three locations.

• Maintain control of protected health information.

• Navigate EPIC, Electronic Sheriffs Warrant Information System (eSWIS), JCS, and other electronic programs to gather, organize, and report to Mental Health Leadership.

 

Communication and Coordination:

• Communicate effectively with internal and external parties in line with healthcare privacy laws.

• Use independent judgment and problem-solving skills.

• Communicate with leadership about assigned duties.

• Provide staff meeting support i