Data & Support Administrator - Absence

About ComPsych

ComPsychⓇ is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched human expertise to help individuals and their organizations thrive. Our GuidanceResourcesⓇ and AbsenceResourcesⓇ solutions deliver end-to-end mental health, well-being, work-life, health navigation, and absence support to more than 75,000 customers worldwide,  touching more than 160 million lives across 200 countries. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health and absence management needs.

Job Summary

The Data & Support Administrator, Absence will support the Reporting & Analytics Team.  You will perform and facilitate execution of administrative activities and procedures for the operation as well as; serve as a trusted partner providing support on administrative and business management matters/activities. You will play an important role in supporting the existing team by completing tasks promptly which typically require a quick turn-around. 

Primary Responsibilities

• Perform Excel-based tasks to support ad hoc requests, including data lookups, pivot tables, and other formulas
• Conduct basic data analysis to identify trends, validate data accuracy, and support business decision-making
• Manage the Reporting & Analytics inbox, including monitoring requests, prioritizing tasks, and routing inquiries to appropriate team members
• Execute recurring and ad hoc reporting processes (weekly, monthly, quarterly), ensuring accuracy and timely delivery
• Respond to and resolve higher-level Reporting & Analytics inquiries
• Maintain and update Reporting & Analytics standard operating procedures (SOPs) to ensure documentation is current and accurate
• Support cross-functional business initiatives, including customer-specific reporting and data projects
• Coordinate and schedule meetings, including preparing agendas and taking notes as needed
• Perform administrative and clerical functions, including document preparation, spreadsheet management, and creation of ad hoc reports
• Perform other duties as assigned

Job Qualifications

• Education: High school degree or GED required, Bachelor’s degree preferred
• 1 year of experience in data analytics or similar role preferred
• Experience in Microsoft Excel/Word/PowerPoint/Power BI required
• Excellent time management and organizational skills
• Ability to work independently to meet project deadlines
• Strong attention to detail
• Excellent communication skills to maintain professional communication with internal teams
• Excellent problem-solving skills
• Excellent interpersonal skills
• Self-starter with ability to multi-task and work autonomously

 

Other Requirements

• Consistent and reliable high-speed internet and workspace free from distraction, disruption, or noise is required
• Ability to be present on camera during work-related trainings, meetings, and/or events
• Must be able to sit or stand at a desk for prolonged periods while working on a computer

Benefits and Perks

• Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
• The salary range for this position is $35,000 - $45,000 USD. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, and scheduled hours. 

 

EEO

 

ComPsych is an equal opportunity employer.  All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace.

 

ComPsych Corporation and its affiliates is committed to the responsible and transparent handling of your personal data. Information collected during the recruitment process will be used to assess your application and, where applicable, to prepare and administer an offer of employment. Your personal data will be processed in accordance with the privacy laws applicable in your country or jurisdiction of residence, which may include the California Consumer Privacy Act (CCPA), the EU General Data Protection Regulation (GDPR), Canada's Personal Information Protection and Elect