Data Reporting & Systems Coordinator, OPCD

External Applicants: 

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the "My Experience" application page.

• Locate the "Resume/CV" document upload section at the bottom of the page.

• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

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A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

The Data Reporting & Systems Coordinator reports to the Associate Director, Data Analytics, to 1) provide data management, reporting, and analysis on all career-related data and information, 2) provide Handshake system administration and support, and 3) perform other duties as assigned.

Job Description

Essential Functions:

Data Management, Reporting, and Analysis (50%)

• Prepare student activity and engagement data reports for OPCD, MRE, Employer Relations leadership and teams, as well as University leadership upon request.
• Perform data entry and maintain accurate records and databases.
• Assist in data clean-up, mapping, and management for all surveys and data sources.
• Run weekly job postings report for the Employer Relations team’s Handshake Collections analysis.
• Pull and denote student-reported interviews weekly out of the EMS (event management and reservable space) system.
   

Handshake System Administration and Support (40%)

• Assist in the technical management of the Handshake system, connecting employers and students to thousands of organizations, jobs, and internships. Provide regular maintenance and technical support to users regarding the system, serving as a subject matter expert.
• Maintain and create staff Handshake and student accounts that are not automatically created through the Workday Student Import.
• Verify student demographic data within Workday Student, Handshake, and 12Twenty for data accuracy.
• Maintain Handshake labels for students, pertaining to, but not limited to, coaching assignments, outcomes survey completion, enrollment status, and other necessary information for the system to operate properly.
• Process requests for Handshake alumni accounts, delete incorrectly made alumni accounts, and send related email correspondence.
• Perform annual system clean-up and conversion between academic semesters.
• Process incoming student requests for Handshake accounts.
   

Operational and Event Support (10%)

• Conduct Handshake tutorial sessions within student workshops or classes.
• Provide student and organization triage support for virtual career events on Handshake.
• Handle event attendance uploads and other programmatic system support.
• Support Employer Relations team operations and events (within Brockway and on campus) as needed to ensure employer and student satisfaction.
• Review and approve or decline pending unassigned job approvals to ensure the Handshake system queue is cleared daily (600-1,200 daily), as needed.
• Post opportunities in Handshake, alongside student assistants, that Account Managers source, as needed.

Other Functions:

• Perform other duties as assigned to support University and OPCD Leadership, the Employer Relations and OPCD/MRE teams in achieving their goals.

Required Education, Knowledge, Skills, Abilities:

• Bachelor’s degree
• Ability to learn new software programs quickly.
• Analytics knowledge, including:
  • Visualization skills through PowerBI
  • Advanced Excel skills
  • Qualtrics
  • PowerQuery
• Data experien