Data Operations Engineer

We're searching for a Data Operations Engineer, someone who works well in a fast-paced setting. In this position, you'll lead integrated, complex projects and manage the on-going build and maintenance of data marts and reporting visualizations. This role will investigate processes to understand data, workflow, and communication to meet end user needs within our clinical departments by working closely with the Information Services (IS) data and reporting team. Additionally, this role will provide systems support, communicate system updates, and provide other system support as needed to its assigned department.

Think you’ve got what it takes?

Job Duties & Responsibilities
•    Create and refine data visualization tools to empower operational users to more effectively utilize data in their daily practice management
•    Coordinate new development and make sure it's consistent and well-integrated with existing information data structure
•    Lead and engage in business analysis, information acquisition analysis and design, data access analysis and design, archive and recovery strategy, security, and change management
•    Work with department to identify operational and business needs relating to department-specific reporting needs
•    Act as liaison between department(s) and our Information Services (IS) data and analytics team to troubleshoot and provide immediate support to end users
•    Work with the IS data and analytics team to research, document and help resolve any system issues and maintain documentation of resolution
•    Communicate and follow up with customer within department to ensure concerns are resolved
•    Analyze clinical & business use of existing systems to identify problem to be resolved and define system applications or process improvements
•    Work with the appropriate department(s) to review functionality in test environment before migration of updates/upgrades and modifications to production environment, in partnership with the IS data and analytics team
•    Collaborate with end users, other departments and the IS data and reporting team as needed to help and/or lead development of any new processes that demonstrate success
•    Identify end users that will utilize data and visualizations
•    Provide functional support in optimizing solutions for department that are in alignment with regulatory agencies and the company's strategic plan
•    Represent operational department as a participating member of designated committee

Skills & Requirements
•    Bachelor’s degree in computer science, business administration, healthcare administration, business or technology field required
•    Master’s degree in computer science, business administration, healthcare administration, business or technology field preferred
•    5 years of experience in information systems management, physician practice management, and/or other related operational or clinical field required
•    Master’s degree in computer science, business administration, healthcare administration or other business or technology field may substitute for 2 years of required experience
Preferred:

•    Healthcare industry experience

•    Excellent communication skills and critical thinking capability

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. 

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston; and Texas Children’s Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families.