Data Operations, Collections Analyst

Why MMIT? At MMIT, we simplify the complexities of healthcare to smooth access to life saving therapies. Our collective teams achieve this through prioritizing cultivating industry leading data coupled with cutting edge technology to solve some of healthcare’s most complex challenges.

MMIT is regarded as a trusted go-to-market partner that identifies barriers to patient access and helps coordinate major stakeholders to move therapies from pipeline to prescription—answering the “what” of how payers cover therapies and the “why” behind those decisions. MMIT’s product portfolio has been built by listening to our clients, and with expert teams of pharmacists, clinicians, data specialists and market researchers who provide foresight, clarity and confidence.

In 2022, MMIT joined forces with other market-leading pharmaceutical-solutions providers—Evaluate, Citeline, Panalgo and The Dedham Group—to launch Norstella, which aims to deliver must-have answers for critical strategic and commercial decision-making along the entire drug development journey.

Data Operations is responsible for maintaining timely, accurate, and comprehensive data across payers that represent ~300 million lives. We provide formulary and PAR (policy and restrictions) data to help improve market access.

Position Description

The Collections team in Data Operations is responsible for maintaining the sources that MMIT requires for procuring, validating, and relating publicly available information to the Market Access dataset. This team is responsible for getting the documents in-house using Site configuration and collection. The next step is to classify the documents and complete an overall validation of the collection automation. The documents are then related to the Market Access landscape and routed downstream to ensure timely delivery in the workflow.

Responsibilities

• Evaluating documents for data point types (i.e., Document Types, Effective Dates, Document Lineage, and Document Focus Tags)
• Inspecting documents for data point type (i.e., Field group)
• Assigning Document family relationship (composed of routing and field groups)
• Determining relationship of documents to plans in the Payer Backbone and assigning its Payer Family
• Ability to work in a team environment
• Meet metrics and quality goals
• Other duties as assigned

Requirements

• Excellent communication skills
• Excellent comprehension skills
• Collaborative, learning mindset
• Understanding of how to determine relationships in a data set
• Detail oriented

The guiding principles for success at Norstella:

01: Bold, Passionate, Mission-First 

We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.

02: Integrity, Truth, Reality

We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.

03: Kindness, Empathy, Grace

We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.

04: Resilience, Mettle, Perseverance

We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.

05: Humility, Gratitude, Learning

We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who i