Data Management Supervisor

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Position Summary:

This position provides hands-on support for BioAnalytics Operations by owning data management and data reporting for contracted studies.  Primary functions include supervising the Data Management team, establishing best practices for data handling support for client data reporting, as well as special and routine support for laboratory applications (i.e. Watson LIMS, laboratory equipment and spreadsheets).  Functionality in support of Watson LIMS for Manifest configuration and license management will require rapid response. 

Qualifications

Essential Duties and Responsibilities:

• Liaise directly with clients, central laboratories and/or sample collection sites to arrange specimen and data handling for all contracted services. Develop and enhance excellent working relationships; provide exemplary customer service.

• Identifies specific data reporting requirements to generate and manage Data Transfer Agreements in accordance with those requirements.
• Responsible for driving client data transfer agreements and assuring best practices for data handling and transfer
• Ability to troubleshoot existing processes, identify improvements, and support or manage design of and implementation of these improvements.
• Performs test and live data transfers per the defined agreements.
• Supports Sample Manifest reconfiguration and entry into the Watson LIMS system to allow sample receipt as required. (Sample Manifest reconfiguration may require rapid response to requests).
• Supports efficient handling of data internally and the timely transmission of data to clients in client-Eurofins agreed upon format.
• Provides special and routine data handling support for EPBS laboratory through system support, specialized applications and tools, as well as Excel spreadsheets, Watson LIMS, and SharePoint.

• Understands and follow all procedures and processes required for work performed under Regulatory Compliance (i.e. GxP, OECD, CLIA, etc.).
• Supervises and mentors Data Management Administrators to ensure that procedures are carefully followed and deliverables meet internal and client standards.
• Ability to communicate clearly and professionally both in writing and verbally.
• Flexibility in problem solving and work hours to meet business objectives.
• Owns the accountability and responsibility of delivering to client needs and timeliness.
• Write and revise Standard Operating Procedures and other documentation as appropriate.
• Conducts all activities in a safe and efficient manner.
• Demonstrates the Eurofins values and implements the Eurofins leadership standards.
• Demonstrates and promotes the company vision.
• Regular attendance and punctuality.
• Performs other duties as assigned.
• Provides cross-functional support to other departments as required.
• Adheres to site employee health and safety (EHS) requirements.
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  Basic Minimum Qualifications (BMQ):

  To perform this job successfully, the individual must be able to perform each essential dut