Data & Evaluation Manager
United Way of Greater Los AngelesAbout the role
WHO WE ARE
United Way of Greater Los Angeles (UWGLA) is home to the change makers and justice seekers. We're individuals from various walks of life making collective steps towards a better future for our community. Our focus is on bringing about real and sustainable change by unleashing the collective power of people to open minds, unite diverse communities, and convert compassion into action for a more just, inclusive, and thriving L.A. County. Together, we make tangible impact on some of our region's most pressing challenges by expanding educational opportunity, advancing economic mobility, strengthening community resilience, and helping people thrive. For us, being 'united' isn't just in reference to our organization but to our hope for the future of Los Angeles. Regardless of race, gender, orientation, or self-identification - we do our part as one by making room for all.
WHAT WE DO
Our Community Impact department advances UWGLA’s mission by generating advocacy, awareness, and accessibility in support of LA’s most vulnerable populations. We’re equally as passionate as we are efficient – tackling poverty at its root and leveraging our collective creative talents to innovate impactful solutions where others see insurmountable odds. We’re the people’s ‘people’, building influential coalitions across communities, industries, and political coalitions that allow us to expand the realm of possibilities for those who have historically been marginalized.
WHY WE NEED YOU
We are inviting execution-driven, equity-oriented data leaders with a passion for ensuring every resource invested delivers maximum impact for the communities that need it most to apply for our Data & Evaluation Manager role.
In this position, you will contribute to expanding equitable access to justice-focused community investment by building and managing the data, reporting, and compliance infrastructure that positions United Way as a trusted partner to our funders and the communities this work is designed to serve.
You will have the unique opportunity to build data systems that ensure every dollar invested in Los Angeles communities is tracked with precision, reported with integrity, and directed where it matters most.
HOW YOU’LL CONTRIBUTE TO THE CAUSE
- Build and maintain data pipelines connecting the CRM, giving platform, and program systems to advance the donor data & relationship management infrastructure priority.
- Apply data governance standards to keep donor, program, and financial data consistent across systems.
- Maintain a subaward agreement directory, updated within 24 hours of any change, with shared access provided to the County for reporting and oversight.
- Build structured, API-enabled data intake templates for Community Based Organizations (CBOs) and Service Provider partners submitting program data.
- Calculate cost-per-outcome and ROI figures for individual programs using standardized methodology.
- Establish Service Provider performance and fidelity requirements aligned to standard measures for each funded strategy, plus measures specific to individual program characteristics and capacity.
- Track equitable distribution of program funds by geographic area, priority population, and organizational size/capacity each solicitation cycle.
- Track Service Provider progress toward capacity-building goals throughout the contract term.
- Apply the Justice Equity Needs Index (JENI) or other appropriate index to confirm service locations align with underserved communities and catchment areas identified through community listening sessions.
- Complete self-assessments of program performance, outcomes, and contract compliance.
- Build and maintain Tableau/SQL dashboards delivering real-time impact data to the board, leadership, and funders.
- Collect, validate, and submit data to the County to support development and maintenance of program dashboards, on a quarterly basis or as requested.
- Produce monthly narrative, data reports, presentation decks summarizing program activities, performance, and Service Provider compliance/monitoring findings.
- Pilot AI tools for outcome tracking and reporting under the AI for Internal Efficiency priority, documenting time savings for the following year’s roadmap.
- Collect and report aggregate participant data, using quantitative and qualitative measures to track performance and document benefits to par
Data Infrastructure, Systems & Access
Evaluation, Fidelity & Equity Measurement
Dashboards, Reporting & Analytics
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