Data Entry Customer Service Rep

Job Overview:

Haus Acquisitions is looking for a meticulous and customer-focused Data Entry/Customer Service Representative to join our team. This role is essential for maintaining accurate records and delivering excellent service to our clients. The ideal candidate will have a strong attention to detail, excellent communication skills, and the ability to balance data entry tasks with customer support responsibilities.

Location: Philadelphia, PA

Salary Range: $16.50 - $26.00 per hour, based on experience.

Key Responsibilities

• Accurately enter, update, and maintain data in company databases and spreadsheets.

• Respond to customer inquiries via phone, email, or in-person with professionalism and courtesy.

• Verify and validate data to ensure accuracy and consistency.

• Resolve customer issues and escalate complex concerns to the appropriate team.

• Maintain organized records of customer interactions, transactions, and feedback.

• Assist with administrative tasks, such as preparing reports and documentation.

Requirements

Qualifications

• High school diploma or equivalent

• Strong typing skills with a high level of accuracy.

• Excellent verbal and written communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Ability to multitask and prioritize in a fast-paced environment.

Benefits:

• Health, dental, and vision insurance

• Paid time off (PTO) and holidays

• 401(k) plan with company match

• Professional development opportunities

• Performance-based bonuses

• Flexible work schedule options