About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: 

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

Corporate Overview

Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity. Protection Starts with People.

Position Overview

Proofpoint is seeking a detail-oriented and motivated Data Center Technician to join our Datacenter Operations team. This role involves supporting the day-to-day operations of our data center, ensuring optimal performance, reliability, and security of critical infrastructure. The ideal candidate will have experience with Dell servers, enterprise storage systems, and compliance standards, along with strong troubleshooting skills.

Key Responsibilities

• Install and maintain Dell servers, various storage devices, and networking equipment.

• Basic networking knowledge (TCP/IP, VLANs)

• Understanding of power and cooling systems in a data center environement

• Monitor system performance, identify issues, and perform root cause analysis to resolve hardware and connectivity problems.

• Manage cabling, fiber optics, and patch panels to maintain organized and efficient connectivity.

• Conduct routine inspections and preventive maintenance on data center equipment.

• Maintain accurate records of hardware inventory, configurations, and maintenance activities.

• Ensure adherence to data center security protocols, compliance standards (SOC 2, ISO 2700, PCI, FedRamp), and environmental requirements.

• Assist with migrations, upgrades, and capacity planning as needed.

Qualifications

• Associate degree in IT – or further Education, Computer Science, or related field (or equivalent experience). CompTIA A+, CCNA, data center specific certifications (e.g., CDCTP, DCIE)

• 1–3 years in data center operations, IT support, or related technical role.

• Experience with Dell PowerEdge servers and enterprise storage systems.

• Basic networking knowledge (TCP/IP, VLANs).

• Understanding of power and cooling systems in a data center environment.

• Certifications preferred: CompTIA A+, Network+, CDCTP.

• Strong attention to detail, ability to work independently and in a team, excellent problem-solving and communication skills.

Soft Skills

• Strong attention to detail

• Ability to work independently and in a team

• Excellent problem-solving and communication skills

• Must be curious technically and process oriented

• Excellent verbal and written communication skills

Physical Requirements

• Ability to lift up to 50 lbs.

• Comfortable working in controlled environments with varying temperatures.

• Willingness to work on-call or flexible shifts as needed-late hour maintenance windows

Why Proofpoint

As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultiv