Data Center Operations Leader

Leidos is seeking a Data Center Operations Leader to support efforts for SMIT; the successful candidate will be responsible for performing enterprise network operations and engineering support for a broad range of programs including planning, designing, and evaluating various components of the Navy’s NMCI network on the NGEN-R Service Management, Integration and Transport (SMIT) program. NGEN-R is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport portion of NGEN-R, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

Primary Responsibilities:

• Lead a multi-location, cross-functional team of IT and Engineering professionals to deliver Data Center Services and Operations.

• Lead infrastructure and migration project upgrades of IT hardware.

• Assists with the development and application of business processes to ensure appropriate service levels.

• Develop and implement standards, procedures, and processes.

• Participate in strategic data center and operations planning.

• Work within the DevSecOps methodology to plan and support implementation of new technologies.

• Coordinate the operational support and implementation activities for Local Area Network (LAN), Base Area Network (BAN), and Wide Area Network (WAN) service offerings encompassing heterogeneous platforms.

• Assist Government in determining tactical and strategic direction of the organization as it relates to emerging operational support technologies.

• Research, analyze, and recommend new operational support technologies, tools, and techniques.

• Coach others on the application of new operational support technologies. Review distributed computing and network designs to select appropriate operational support strategies and ensure efficient use of resources.

• Conduct system support design and performance evaluation reviews.

• Identify, develop, and update operational support standards and procedures. Participate with corporate strategic planning teams.

• Keep abreast of emerging operational support technologies and industry trends.

• Recommend price/performance improvement opportunities. 

Basic Responsibilities:

• BS degree (or equivalent) in Cybersecurity, Information Security, IT, EE, Network Engineering, Computer Science, or related field and 5+ years of prior relevant experience or a Masters with 3+ years of prior relevant experience, additional years of related experience will be considered in lieu of a degree. 

• Requires multiple years of prior data center operations experience

• Requires multiple years of Critical Facilities Infrastructure management and operations.

• US Citizen and DoD Secret Clearance.

• 8570 (IAT) II.

• Must possess a CompTIA SEC+ CE certification.

• Must possess an ITIL Foundation V3/4 certification. 

• Hands-on Experience in working with DoD networks, including NIPR, SIPR, and PPSN.

• Direct delivery experience.

• NGEN first generation experience managing a central delivery of IT services for including: NOC operations, SOC operations, Cyber operations, messaging, systems, transport, storage, backup and restore and incident management.

• Demonstrated experience running a DevOps organization.

• Experience planning implementation of enhancements and upgrades to the very large enterprise service organizations.

• Experience in advising senior program leaders and stakeholders of hardware requirements, configurations and limitations.

• Ability to maintain technical expertise in all areas of network and computer hardware and software interconnection and interfacing.

• Expertise in developing and implementing new technologies to enhance capabilities of the enterprise.

• Willing to periodically work with the operations to coach, mentor and teach them.

Preferred Qualifications:

• Demonstrated hands-on expertise networking and data centers technologies.

• Demonstrated experience migrating to Cloud environments.

• Exceptional communication abilities, both verbal and written, include long-form business writing on complex topics.

• Proven ability to work with and influence managers of other service support models and supportin