Data Center Associate

Responsibilities & Qualifications

RESPONSIBILITIES

 

The ​​Data Center Associate ​is expected to be able to: 

• Install, configure, and maintain servers, storage systems, and network devices. 
• Perform rack and stack, structured cabling (copper/fiber), and equipment integration. 
• Execute system imaging, patching, upgrades, and hardware replacement. 
• Troubleshoot infrastructure, connectivity, and hardware failures. 
• Monitor system health, alerts, and environmental conditions. 
• Maintain asset accountability and update configuration management systems (CMDB). 
• Apply cybersecurity controls, including STIG compliance and patch management. 
• Support incident response, outage coordination, and maintenance activities. 
• Document configurations, procedures, and changes in accordance with operational standards. 
• May include shift work, on-call support, and off-hours maintenance. 

REQUIRED QUALIFICATIONS

• Active TS/SCI + CI Poly clearance
• Associate degree in IT, Computer Science, a related field OR a high school diploma with 2-4 years of relevant experience
• One or more of the following DoD 8570/8140 certifications: 
  • CompTIA Security+ CE
  • CompTIA A+
  • CompTIA Network+

DESIRED QUALIFICATIONS 

• ITIL 4 Foundation 
• 1–4 years of experience in: 
  • Data center operations 
  • IT support / help desk 
  • Hardware installation or field technician roles 
• Exposure to DoD or federal environments 
• Experience in structured cabling or rack/stack work 

Overview

We are seeking a Data Center Associate member to join our Task Order proposal on the Defense Intelligence Agency’s Solutions for the Information Technology Enterprise III (SITE III). The Data Center Associate provides entry-level technical support for data center operations, including hardware installation, cabling, monitoring, and basic system maintenance in a secure DoD/DIA environment. They work under supervision to ensure infrastructure availability, physical security, and compliance with operational and cybersecurity requirements. 

 

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

 

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com. 

Apply now to explore jobs with us!  

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

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Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Joint Base Anacostia Bolling, Washington DC
• Type of environment: Varies
• Noise level: Low
• Work schedule: “Normal work hours” constitute on average 8 hours a day, 40 hours per week (excluding breaks and meal periods) within standard operational hours occurring 0600-1800, Monday-Friday, excluding Federal holidays. May be requested to work evenings and weekends to meet program and contract needs. 
• Amount of Travel: 20%

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to use hands to grip, handle, or fe