Jobs and Careers
CI

Data & Analytics Enablement Analyst- Center of Excellence Lead

Citizens
United States, United Statesfull_timeVerifiedPosted 23 Mar 2026

About the role

The Data & Analytics Enablement Analyst | Center of Excellence Lead is responsible for empowering a diverse community of data and analytics professionals – including data scientists, analysts, engineers, specialists, and platform owners – through developing best practices, curating technical resources, elevating expertise, supporting knowledge sharing and technical skill development, and driving consistency in analytics capabilities and workflows. This role sits within a broader data and analytics enablement team of professionals with expertise in analytics, instruction, program management, and communication who would be primary partners; the Center of Excellence Lead will serve as the primary technical contributor within the team. 

The ideal candidate combines practitioner experience working within a complex data ecosystem with a passion for simplifying complexity, elevating practitioner capability, and driving consistent, high‑quality data practices across the enterprise. 

Key Responsibilities

Data & Analytics Practitioner Workflow Optimization:

  • Partner with teams to understand the organization’s data architecture, governance frameworks, data platforms, and tools utilized by data and analytics practitioners across the enterprise.

  • Compare existing technical workflows across practitioner teams to internal and industry best practices to surface inefficiencies, capability gaps, and technical training opportunities. 

  • Identify practitioner gaps or friction points in adopting enterprise standards, tools, and workflows and propose solutions to facilitate adoption. 

  • Monitor data and analytics platforms for userreported or systemdetected issues, and partner with engineering teams to resolve access, performance, or workflow blockers.

Resource Support for Technical Tools and Platforms

  • Lead in the planning of in-person, virtual, and recorded workshops and training for practitioners across a wide geographic footprint. Responsibilities include agenda development, access provisioning, presenter selection, and event facilitation. 

  • Curate enablement resource assets to support practitioner needs, such as sample code, onboarding guides, instructional videos, and other self-service resources.

  • Develop and maintain a directory of data assets including owners, recommended use cases, distribution lists, office hours, and links to other resources.

  • Collaborate with stakeholders to ensure enablement assets and resources curated by partnering teams align with current standards, business priorities, and enterprise best practices. 

Learning and Development Support for Technical Skills

  • Lead the development and execution of technical challenges (ex: datathons and hackathons). Tasks include task management; collaborating with stakeholders; curating challenge questions, datasets, and rubrics; and facilitating challenge events.

  • Collaborate with people managers and learning teams to inform technical skill development strategies, including badges (Tableau, SQL, Python, et cetera) to ensure skill needs are met.

  • Partner with the data and analytics early career program to support expedited onboarding of talent. Identify pain points and advocate for scalable onboarding solutions.

    Resource Repository Management

  • Contribute to the development of an intuitive, well-organized resource repository via SharePoint that helps practitioners easily access resources to support their workflows. 
  • Research compatible features to aid practitioners in locating materials. Partner with teams in feature development – for ex semantic search, chatbot, tagging, keyword mapping.
  • Partner with intranet management colleagues to provide key words to ensure the resource repository is discoverable by colleagues searching for resources via the intranet.
  • Manage an annual process to update data and analytics acronyms to the enterprise repository.

Continuous Improvement & Team support

  • Partner with team members to define and track performance metrics aimed at overall community engagement, adoption of best practices and tooling, and skill development.
  • Use insights from metrics and practitioner feedback to refine enablement strategies.
  • Partner with a range of internal teams in pursuit of goals such as access provisioning, technology services, cyber security, data architecture, and platform and tool owners.

  • Support the broader enablement team in support of the data and analytics community. Such activities include co-managing Outlook accounts, assisting in technical instruction for upskilling colleagues in data litera

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

Citizens

View company profile →