Data Analytics and Reporting Subject Matter Expert (SME)

Your role in our mission

• Collaborate with team members and stakeholders to define key business metrics and gather requirements for which insights should be made available at scale.
• Architect data pipelines, design, and build new dashboards for stakeholders to address their needs.

• Maintain and improve existing data infrastructure and dashboards based on evolving business requirements.
• Publish and maintain clear documentation to inform and educate users at scale, gather feedback to identify opportunities for improvement.

• Identify ways to streamline and improve the efficiency of our data.
• Implement changes to our infrastructure (optimize SQL queries and data workflows) to improve the landing time of our data.
• Work with cross-functional teams including to identify data needs and gaps and align on solutions.
• Lead projects end to end, see around corners, and provide thought partnership to your team.

• Demonstrate full contractual understanding of client and departmental requirements to ensure analytics deliverables align with contractual obligations, service-level expectations, and business outcomes.
• Partner with leadership to identify data-driven improvements, surface risks or issues, and support solution-based initiatives and transformational projects.
• Act as a trusted analytics advisor to leadership, providing insights, recommendations, and proactive guidance based on data trends and performance metrics.
• Support operational and strategic decision-making through clear communication of complex data concepts to both technical and non-technical audiences.

What we're looking for

Must-Haves:

• 2-5 years of Data Analytics experience.
• Experience in Python and/or other data scripting languages.
• Experience utilizing a business intelligence visualization tool (Cognos, Tableau, Power BI, etc.).
• Experience in querying and analyzing and working with data languages and platforms to investigate large and diverse data sets.
• Demonstrated ability to learn and apply newly emerging data analytic toolkits depending on the problem statement.
• Possess analytical strength and curiosity to understand and explain questions and observations in data.
• Ability to work in a fast-paced environment where you will need to solve unique problems with creative and efficient solutions.

Preferred Qualifications:

•  At least 2 years of experience coding in SQL.
•  At least 2 years of experience working within process management and improvement methodologies – Agile, Lean, Six Sigma, etc.
•  At least 1 year of experience utilizing and developing within a cloud environment (AWS/Azure preferred).
•  At least 1 year of experience working with and demonstrating knowledge of data governance, data quality management concepts, and data quality tools.
• At least 1 year of experience in Microsoft Power Platform (Power BI, Power Automate, etc.).

• At least 2 years of experience supporting contracts or working within a contractual or client-based services environment, including adherence to SLAs, performance metrics, and regulatory requirements.
• Demonstrated leadership experience, including leading projects, mentoring junior analysts, or serving as a functional or technical lead on cross-functional initiatives.
• Experience working directly with executive or senior leadership to define reporting needs, present insights, and influence decision-making.
• Strong stakeholder management experience with the ability to balance competing priorities, deadlines, and business needs.
• Experience working in highly regulated environments (healthcare, government, public sector, or similar preferred).
• Proven ability to work independently in a remote environment while maintaining accountability, communication, and productivity.

What you should expect in this role

• This is remote position.  This p