Data Analyst, Operations Planning & Control

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Responsible for mastery of SAP and SACS master data to ensure the operational effectiveness and excellence of the Operational Planning and Control Business Unit. Assist in the creation of master data models that are responsive to the diverse needs of our airline client base.

Annual Hiring Range:

• $63,000-$70,000 Per Year 

Benefits

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts

Main Duties and Responsibilities:

• Perform continuous audits to ensure standard, consistent and quality master data in catering systems is valid and correct.
• Interface with several internal groups, including the buyers and SAP coordinators across multiple kitchens, members of the Business Process Improvement team, Pricing, Billing, and Menu Specification analysts for assigned accounts.

• Collect and interpret menu specifications for assigned accounts, and research and resolve any discrepancies.
• Work with JIRA issue reporting system.
• Partner with your assigned airline Account Executives, Gate Gourmet units, Pricing and Billing Departments, Procurement Team, and Menu Administration Team and to identify our common problems and limit their frequency and volume.
• Working closely with your supervisor, Pricing and Data Analysts and our customers to monitor and interpret any changes to airline specifications ensuring lead times are met upstream.
• Partner with your supervisor to find new ways to improve our systems and process.

Core Competencies

Demonstration and or proven success in 2 of the 10 following job competencies:

• Analysis and Reporting
• Business Acumen, Planning and Management
• Communication and Presentation
• Champions Diversity & Inclusion
• Customer Focus and Relationship Building
• Champion for Change
• Influencing
• Information and Technology Proficiency
• Leadership
• Problem Solving and Decision Making

Work Demands

• Regular and on-time attendance.
• Hours regularly exceed 40 hours per week.
• Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required up to 30%.  

Qualifications

Education:

• Bachelor's Degree required, from an accredited university or equivalent

Work Experience:

• 3 years or more previous demonstrated analyst work experience. 
• Proven experience within an SAP environment.
• Work experience in an operations or manufacturing environment
• Work experience in a food production or food service environment
• Experience working within a cross-functional team
• Prior training and development experience preferred

Technical Skills: (Certification, Licenses and Registration)

•  None

Job Skills:

• Must demonstrate and have basic skills in Microsoft Office applications, specifically Word, Excel, and Outlook.
• Must have solid analytical skills. 
• Display an outstanding work ethic.
• Must work effectively in a team based environment.
• Must have the ability and desire to meet required timelines.
• Strong mathematical aptitude.

Language / Communication Skills:

• Ability to communicate well with internal and external customers, verbally and in writing.

Job Dimensions

Geographic Responsibility: US

Type of Employment: Full Time

Travel %: Up to 30%

Exemption Classification: Exempt

Internal Relationships: Gate Gourmet units, Pricing and Billing Departments, Procurement Team, and Menu Administration Team

External Relationships: Airline account executives

Work Environment / Requirements of the Job: Normal office environment

Budget / Revenue Responsibility: (Local Currency)

Organization Structure

Direct Line Manager (Title):  Mgr, Data, OPC

Dotted Line Manager (Title, if applicable):  N/A

Number of Direct Reports: 0

Number of Dotted Line Reports: 0

Estimated Total Size of Team: 1