Data Analyst

At MetaPhase, we believe Quirky is Cool and being authentic is the only way to be! We take the work we do very seriously and do a lot of important mission-focused work for our clients. We are individuals with different passions and strengths who take as much joy in the work we do as from those we work with. Today, we have a team that is invested in creating new solutions that lean forward, challenge the status quo, but also reflect our intimate knowledge of our customers’ business. Over the years we have fostered a culture in which we are united by shared values—passion, solidarity, generosity, curiosity, and boldness—and these come alive in the work we do and how we do it.
Together, we know our people are our difference—for our clients and our colleagues.
Are you ready to:

• Work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to our clients?
• Learn and grow by taking advantage of every opportunity available to you?
• Join a company which prides itself on its shared values and inclusive culture?
• Be the difference and make it happen? 

Role Summary MetaPhase is seeking a Data Analyst to support U.S. Customs and Border Protection (CBP) through data-driven analysis, reporting, and operational insights. This role will support mission and business operations by collecting, analyzing, and interpreting complex datasets to identify trends, improve processes, and inform executive decision-making. The ideal candidate is analytical, detail-oriented, and comfortable translating technical findings into clear, actionable recommendations for both technical and non-technical stakeholders. MetaPhase is seeking a polished, proactive professional with at least three years of relevant experience who is ready to make an immediate impact on our high-performing team!  What You Will Be Doing 

• Data Analysis & Reporting 
  • Collect, analyze, validate, and interpret structured and unstructured data from multiple sources to support operational and strategic initiatives 
  • Develop recurring and ad hoc reports, dashboards, and visualizations to communicate trends, performance metrics, and key findings 
  • Identify data anomalies, inconsistencies, and process gaps and recommend corrective actions or process improvements 
  • Translate complex analytical findings into concise, actionable insights for leadership and stakeholders 
• Operational Support 
  • Support program and operational decision-making through quantitative and qualitative analysis 
  • Assist with data calls, executive briefings, and reporting requirements with accuracy and timeliness 
  • Monitor performance metrics and develop recommendations to improve operational efficiency and effectiveness 
• Data Management & Process Improvement 
  • Maintain data integrity through quality assurance reviews, validation processes, and documentation standards 
  • Collaborate with cross-functional teams to improve reporting processes, workflows, and data governance practices 
  • Develop SOPs, templates, and documentation to standardize reporting and analytical processes 

What We Need From You (Required)

• A minimum of three plus years of experience in data analysis, reporting, business intelligence, or related analytical support roles
• Bachelor’s degree in data analytics, business, statistics, information systems, or a related field
• Experience analyzing large datasets and presenting findings to executive or operational stakeholders
• Strong analytical, critical thinking, and problem-solving skills with exceptional attention to detail
• Experience with Microsoft Excel, Power BI, Tableau, SQL, or similar reporting and visualization tools
• Strong written and verbal communication skills with the ability to explain technical concepts to non-technical audiences 

 Bonus Points (Desired) 

• Active DHS Public Trust Clearance 
• Experience supporting DHS or CBP programs 
• Experience working in a federal consulting environment 
• Familiarity with data governance, performance management, or operational metrics programs 
• Experience with SharePoint, Power Automate, Python, or similar automation/reporting tools 

Work Location

• Washington, DC or Indianapolis, IN

Travel

• Less than 10%

Education Level

• Bachelor’s Degree

Clearance Level

• Active DHS Public Trust Clearance
• U.S. Citizenship required (NO EXCEPTIONS)

About MetaPhase ConsultingMetaPhase Consulting is different with a purpose - demonstrating a new approach to the industry that puts employees and culture first! We continue to be recogniz