DATA ANALYSIS AND VISUALIZATION PROGRAM MANAGER

Job Description

The Analysis & Evaluation (A&E) Unit is responsible for conducting qualitative and quantitative analyses to evaluate and enhance the City’s emergency management capabilities. The unit identifies actionable insights and tracks implementation of recommendations that strengthen New York City’s overall response posture.

The Data Analysis and Visualization Program Manager will report to the Director of Analysis and Evaluation and be responsible for managing the development and implementation of data visualizations. Specifically, the Program Manager will analyze data to identify trends and potential areas for improvement in agency and emergency operations, develop visualizations to inform operations, and encourage data-driven decision-making.

The ideal candidate will have demonstrated expertise in data analytics, project management, and interpreting analysis results verbally and in writing in a fast-paced environment.

Duties include:

Manipulating, analyzing, and visualizing quantitative data from City agencies to make quantitative assessments, predict outcomes and prioritize resources, as needed, during emergencies.
Leading the design, development, and implementation of data visualization tools to improve data sharing and situational awareness within NYCEM and with other City agencies.
Implementing design-thinking principles to generate high-impact, accessible visuals.
Managing the development of data reports or templates for a range of natural and man-made hazards and leading internal and external trainings on completing templates.
Participating in the agency’s Emergency Data Team (EDT), which is responsible for time-of data collection, analysis, and visualization needs during incidents. This will include identifying training opportunities and piloting exercise opportunities to expand the team’s skillset and onboard new members to the team.
Coordinating internally with NYCEM Units to visualize internal reporting and metrics to evaluate programs and projects.
Leading the NYCEM Data/Technology Working Group, an internal coordination meeting focused on advancing specific aspects of data or technology.
Coordinating externally with interagency partners during emergency incidents to advise on data collection, metrics identification, and visualization recommendations.
Managing intra- and interagency meetings and presenting in working groups and conferences, when necessary.
Conducting data management and visualization training for NYCEM staff.
Building partnership with other emergency management professionals, universities, community-based groups, and private-sector partners.
Working on special projects and assignments, as needed.
Subject to field deployment during emergencies, as needed.

**PLEASE NOTE THE FOLLOWING:

The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights, weekends, holidays, and extended week hours outside of a 9AM-5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between.

Funding – This position is supported with a federal Urban Area Security Initiative (UASI) grant funding through 8/31/2027 with the possibility of an extension.

Candidates must be authorized to work in the United States without employer support to be eligible for selection.

The selected candidate will be required to be in person in the office location three days per week, with exceptions for extenuating circumstances.

For this position, the “Special Note” below in the Minimum Qualification Requirements does apply.

IN ORDER TO BE CONSIDERED FOR THIS JOB, PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION PORTAL.


PREFERRED SKILLS

Experience with reporting, analytics, dashboard software, and Business Intelligence tools such as Tableau, Microsoft Power BI, Looker, the ArcGIS suite, or comparable software suites.
Experience automating and ingesting data with cloud resources (e.g., Google Cloud Products) and coding languages (e.g., SQL, Python, R).
Experience with data cleaning and publishing tools such as Tableau Prep Builder, Tableau Online, or Alteryx.
Excellent oral and written communication skills.
Strong organization, project management, and facilitation skills.
Ability to work on and lead multiple projects concurrently.
Strong Microsoft Off