Primary Details

Time Type: Full time

Worker Type: Employee

Data & AI Operations, Senior Manager

• Location: USA – New York

• Work Arrangement: Hybrid  

• The salary range for this role is:  $160,000-$240,000K

The opportunity

How do you enable a global Data & AI function to operate at pace, with clarity and impact?

As Data & AI Operations Senior Manager, you will play a pivotal role at the heart of QBE’s Group Data & AI organisation, ensuring the smooth running, governance and operational effectiveness of a complex, multi‑location function. Working closely with the Group Head of Data & AI and senior leaders across the business, you will drive operational excellence, support strategic delivery and create the conditions for Data & AI to scale responsibly and efficiently across QBE.

This is a highly visible role with genuine influence — ideal for someone who thrives on bringing structure, alignment and momentum to sophisticated global environments.

Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.

Your new role

As Data & AI Operations Senior Manager, you will lead and manage the operational activities for the Group Chief Data & AI Technology Office (CDATO), ensuring effective delivery of support services, governance and operational strategy.

Key accountabilities include:

• Managing budget oversight and business case activity, partnering with finance and relevant teams

• Leading vendor onboarding, governance and SLA management across all Group Data & AI vendor relationships

• Owning change and communications activity for the Group CDATO function

• Managing business‑as‑usual activities related to Data & AI governance

• Producing high‑quality reporting and executive‑level materials, including presentations for senior forums, working closely with SMEs, Change and Communications teams

• Maintaining the Group CDATO internal website and knowledge base, and collaborating with divisional change leads to consolidate change activity into a single, integrated view

• Managing tooling and wider operational issues across CDATO, partnering with Group Platforms and other enabling teams as required

About You

You are a senior Data & AI operations leader with a strong track record of enabling complex, global data and analytics functions to operate effectively.

You bring:

• Proven experience running operations for a multi‑location Data, Analytics or AI function within a complex organisation

• Strong strategic judgement, with the ability to identify execution risk and proactively put mitigations in place

• Confidence engaging at executive level, including preparing high‑quality materials for Group Executive and senior governance forums

• Exceptional stakeholder management, communication and influencing skills, with the ability to drive progress without formal authority

• Credibility working with Divisional Heads of Data, IT, ETO and senior business leaders to align priorities, OKRs and outcomes across the organisation

Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:

• Hybrid Working – a mix of working from home and in the office

• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis

• Competitive 401(k) program with company match up to 8%

• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice

• Tuition Reimbursement for professional certifications, and continuing education

• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to